Here we go, another follow up review after my recent complaints about historically low performed support experience with Topstep.What a massive change in a short period of time! , just today I decided to clean-up my all inactive combine accounts as rebills were confusing me , I contacted with support team and bang ! in 10 minutes got connected to support agent Lukasz , he understood what I needed at light speed and sorted the issue immediately . So pleased to see Topstep support is above expectations at the moment and hoping to keep it up , they raised the bar really high Well done to all and CEO Michael Patak .
Rated 5 out of 5
Anonymous Reviewer –
I had a great support as well as a good platform to trade. Being able to use Tradingview to trade is totally a plus point for me. Never regretted choosing Topstep.
Rated 4 out of 5
Anonymous Reviewer –
Top steps is great. I would love to be able to set take profits and stop losses in ticks/points instead of dollar value so that as I change my sizing, the same SL is applied. Keep up the great work!
Rated 5 out of 5
Anonymous Reviewer –
You can never go wrong with these guys. Great all around prop firm and I suggest going with them if you are looking to get into the prop firm industry!
Rated 5 out of 5
Anonymous Reviewer –
Thanks for all Staf topstep great and trusted platform 😍
Rated 1 out of 5
Anonymous Reviewer –
Too expensive compare to competitors, also the 3 contract limit as a scale out rule is not helpfu.
Rated 3 out of 5
Anonymous Reviewer –
Wish they had connections with ninjatrader or tradovate. through rithmic I’m haveing alot of trouble with trade copying. Trades are not alwing sone accounts to place the trades
Rated 5 out of 5
Anonymous Reviewer –
Estoy muy contento con esta plataforma por su seriedad al atender a sus cliente y la rapidez la recomiendo al 100%
Rated 4 out of 5
Anonymous Reviewer –
I come from Apax and used to the one day pass so honestly was more just a trial and was more trial by error ..not sure why resets are $100 when accounts are $49… or maybe that is just a sale ….The Best thing about top step is you can let winners run… so that alone is something for me to think about
Rated 5 out of 5
Anonymous Reviewer –
Hasta el momento ha sido una experiencia buena y la plataforma topstepx lo maximo
Rated 3 out of 5
Anonymous Reviewer –
Great platform but they didn’t tell me it was an activation fee after passing combine. it honestly caught me by surprise after being ecstatic that I passed after failing 13 times $50 do the math . The activation is $150
Rated 5 out of 5
Anonymous Reviewer –
Fast payout and very flexible progression.
Rated 5 out of 5
Anonymous Reviewer –
Very fast customer service responses and problem solving. Thanks.
Rated 1 out of 5
Anonymous Reviewer –
Discord team (Trenton and upaid ‘mods’) ban paying customers because of wrong-think. I’ve seen folks get banned because volunteer ‘mods’ were having bad trading days. People getting banned just for making improvement suggestions for the platform.This wouldn’t be so bad except they use Discord to notify paying customers regarding outages and other time sensitive platform issues (and they have MANY of them). If you’re going to use Discord as a main means to communicate to customers, hire real mods and hold them accountable instead of banning paying customers because your feelings got hurt.”TopstepX” platform is a joke with terrible fills or no fills at all. Copy trades always broken. This on a funded account, if something goes wrong, customer service states ‘sorry, we’re improving it every day’. Good luck paying them to beta test their weak products. No refunds.
Rated 5 out of 5
Anonymous Reviewer –
Amazing topstep! Had some technical issues & contacted them and got my response in less than 1 minute and fixed the issue, topstep is really for the customers!!!
Rated 5 out of 5
Anonymous Reviewer –
What made my experience great? The level of comradery, support and lessons from Topstep TV, it’s a wholesome place to be and wouldn’t rather be anywhere else. The Topstep X platform that’s gathered the best of the best tools, accessibility and interface to work on and the overall genuity that Michael Patak and his team bring to the table.
Rated 5 out of 5
Anonymous Reviewer –
These people are the industries best!!! They care about everyone. Topstep rules!!!
Rated 5 out of 5
Anonymous Reviewer –
They are exactly what they claim to be. The best and in my opinion the only prop firm with using. Supper fast easy payouts. But the best part about them are the community in a whole. Great hearted people bringing positivity into the world. They legit want all of us to succeed.
Rated 5 out of 5
Anonymous Reviewer –
For now the best Propfirm ive tried. Really good support with Kourtland and Cameron and all the stuff. Very professionals. Love Topstep for now.
Rated 1 out of 5
Anonymous Reviewer –
Terrible Customer support!I had issues with the Topstep X Plattform. I t was clearly a a fault and bug in their system where i got slipped an absolute unrealistic amount of 150 points. I have showed them the order fills, screenshots etc. it clearly doesn’t make sense what the system did and and support partly recognized it. But still don’t care! After a lot of back and forth with customer support, which by the way dodges the questions by avoiding to answer them, im giving up on this company!
Rated 5 out of 5
Anonymous Reviewer –
I had a very good experience with Topstep support. Their responsiveness was excellent, quickly answering my questions and resolving my issues. The support team is competent and friendly. I highly recommend their services.Dominique P
Rated 5 out of 5
Anonymous Reviewer –
Yow, i hope CEO Michael see this TopStep is the best in industry there no others. One last thing Amber and Andre from support team is the greatest one hope they get Grants Michael😹🤍
Rated 1 out of 5
Anonymous Reviewer –
Another pathetic SCAM company.I’ve been stuck with these clowns for months, and after *finally* passing the 50k challenge, guess what? When I signed up to TopStep, I used my nickname. So, I emailed them to change it, and even did their useless KYC. Then these geniuses turn around and tell me they’re closing all my accounts—*after* I’ve paid them for months and passed their ridiculous challenge! All they care about is robbing you blind! They didn’t even bother giving me a refund for the monthly payment. I’ve got all the screenshots if you want proof. Honestly, F that, what a complete waste of time.
Rated 5 out of 5
Anonymous Reviewer –
Just the whole experience is great, especially when asking for help.
Rated 5 out of 5
Anonymous Reviewer –
This is a legit prop firm. I love their daily shows on TopStep TV, this company provides the most value in the industry. If your trying to decide which firm to choose, go with TopStep, you won’t be disappointed.
Rated 5 out of 5
Anonymous Reviewer –
Love the transparency and honesty. Topstep is top notch as far as customer service.
Rated 5 out of 5
Anonymous Reviewer –
My favourite Prop Firm so far, very professional, customer support is excellent, and I look forward to continuing my trading journey with this company.
Rated 5 out of 5
Anonymous Reviewer –
The topstep X program is so convenient and well made. I want to continue trading with topstep.
Rated 5 out of 5
Anonymous Reviewer –
i’ve just passed the combine, it was a great experience with topstep
Rated 5 out of 5
Anonymous Reviewer –
So far its been wonderful, there rules are simple and promote self growth and discipline within your trading, and they offer an amazing show thats live everyday on youtube! Gotta love the different shows they put on with different coaches and they’ll actually answer any of the questions you asl in the livechat, its pretty dope.Best of luck to any future’s prop firm traders, this is the place for you
Rated 5 out of 5
Anonymous Reviewer –
هذه الشركة بالنسبة لي عشقتها الشروط ملائمة تعطيك فرصة ثانية حالة تجاوزت الحد اليومي للخسارة تتفهم عندما يكون خطأ تقني تعيد التعيين في بعض الاحيان مجانا وهذا يشجع المبتدأ
Rated 5 out of 5
Anonymous Reviewer –
I have been a customer for a year with topstep, I Just passed my challenge one week ago, but i have to say that i have been having a great experience with them. Their customer service is top notch and very helpful in every situation they try do the best for you, just ask for anything and they will try and make the best interest for you. Their rules and policies are very useful and just right and make you grow as a trader. Thank you to all the team!
Rated 5 out of 5
Anonymous Reviewer –
It gave me the experience of live trading and the coaching tips were very helpful when implemented. I started doing less trades with patience and the right time, making more profits.
Rated 5 out of 5
Anonymous Reviewer –
My experience with Topstep since the Restructuring of their program has been great.. This is a dog-eat-dog world and. to survive in the industry Topstep does have to compete with the other firms. This is sometimes where the long-term Focus can get skewed. I do feel out of all the companies Topatep has done a very good job navigating The competition and still focusing on their long-term goal of making a safe environment for people to grow and become profitable. So I give them a good rating because of this. One of the main things. in any industry is customer support. and although they have excellent customer support the one thing I would do different is Wendy, the AI chat support that gets you started that stuff drives me absolutely nuts every time anywhere. Topstep so great job keep up the good work. P.S – if Wendy does ever turn into an actual physical AI robot I called dibs i get the dirst boxing match. LOL
Rated 5 out of 5
Anonymous Reviewer –
Great experience beautiful sunset helicopter ride very smooth ride soft landing everything was top tier!
Rated 5 out of 5
Anonymous Reviewer –
Topstep is a solid company and is the best prop firm around.
Rated 5 out of 5
Anonymous Reviewer –
Great experience. Awesome customer service.
Rated 4 out of 5
Anonymous Reviewer –
I will add the 5th star after cash out
Rated 3 out of 5
Anonymous Reviewer –
I started out loving Topstep but their platform, TopstepX, has become extremely glitchy. Great features that can’t be used. Just yesterday i hit a buy order 5 times, and it didn’t execute any of the orders. It’s typical for it to lag & get bad fills which i force myself to ignore now but lately it disconnects mid-trading, miscalculates unrealized p&l, and often doesn’t execute orders immediately. Love their support but they don’t have the answers/solutions, just “prove it…” then it’s “maybe user error…clear your cache” responses.
Rated 5 out of 5
Anonymous Reviewer –
TopStep Changed my life.Topstep really did change my life. I started off passing an account or two, then worked my way up to 5. And this week I was just brought up to the live funded account(trading real funds). TopStep has allowed me to turn cheap combine costs into income replacing trading capital. One of the last prop firms to be legit and trustworthy. Highly recommended.
Rated 3 out of 5
Anonymous Reviewer –
For now months, I’ve been attempting to pass my challenge. It wasn’t until today that I was working with another person that I have seen how flawed my charts have been. I’ve noticed it but didn’t realize the impact that it had made on my trading journey. All of the trade groups that I’m in everyone boasts about how great TopStep is so I kept trying month after month. These discrepancies in my numbers have costed me so much time and money. A few times they have reset my account but what is disheartening is that there isn’t some persons responsible for quality control to catch mistakes like this. After all, most of us are new traders a company that is making so much money off of traders really should have better systems in place to not just reset an account but to discover discrepancies better. I’m disappointed in the company and would caution others. Maybe I should have pushed harder to fix the problem but I had tunnel vision to pass my challenge that each time I hoped the numbers wouldn’t be a big issue but when I looked at my chart in comparison to another person’s chart and a trade group that I’m in, I was devastated about the months and time spent. Not saying that it’s 100% reason that I have failed but I can assure you that this has resulted in failures for me. I’m not sure if this is a supportive platform for traders since there is no accountability just resets when errors are found. I’m the founder of a new trade group, Momswhodaytrade, check out my url my voice will be impactful in this trading industry soon
Rated 5 out of 5
Anonymous Reviewer –
Incredibly positive experience, I am so happy with and thankful for Topstep!
Rated 5 out of 5
Anonymous Reviewer –
中文频道解答非常及时到位!
Rated 5 out of 5
Anonymous Reviewer –
中文频道解答非常及时到位!
Rated 5 out of 5
Anonymous Reviewer –
First I would like to thank topstep for the opportunity. I greatly appreciate this company and everything they stand for. Payouts are so fast, no headaches at all. Support responds in a very timely matter. Again once again thank you so much for the opportunity.really feels like they want us to succeed as traders, not just another number. Look forward to a future with this company!
Rated 1 out of 5
Anonymous Reviewer –
Terrible representation of a company by their moderators and execs, product issues are not resolved with appropriately or in a timely manner and overall poor quality. Stay away from this company as there are more reputable ones out there
Rated 5 out of 5
Anonymous Reviewer –
Really thankful to this company. They are by far the best prop firms and I’ve made money using them. I’m glad I found this site to make money without risking my own money
Rated 5 out of 5
Anonymous Reviewer –
Excellent support quick and helpful
Rated 1 out of 5
Anonymous Reviewer –
Topstep’s rules are great but if you want to trade with the correct contract ratio (1 mini = 10 micro) you’re forced into using TopstepX and this is where the nightmare begins the platform constantly crashes and is unreliable which puts your trading at serious risk It feels like the system is rigged against you i highly recommend avoiding TopstepX and sticking to other platforms
Rated 5 out of 5
Anonymous Reviewer –
Topstep is an amazing prop firm, amazing company! Customer service is definitely “Topstep” and has always worked hard to help me when needed. Coaches for learning. Youtube TopstepTV LIVE every trading day! TopstepX platform is a game changer! Topstep has my business and my approval. I have been with Topstep for about two years now.
Anonymous Reviewer –
Here we go, another follow up review after my recent complaints about historically low performed support experience with Topstep.What a massive change in a short period of time! , just today I decided to clean-up my all inactive combine accounts as rebills were confusing me , I contacted with support team and bang ! in 10 minutes got connected to support agent Lukasz , he understood what I needed at light speed and sorted the issue immediately . So pleased to see Topstep support is above expectations at the moment and hoping to keep it up , they raised the bar really high Well done to all and CEO Michael Patak .
Anonymous Reviewer –
I had a great support as well as a good platform to trade. Being able to use Tradingview to trade is totally a plus point for me. Never regretted choosing Topstep.
Anonymous Reviewer –
Top steps is great. I would love to be able to set take profits and stop losses in ticks/points instead of dollar value so that as I change my sizing, the same SL is applied. Keep up the great work!
Anonymous Reviewer –
You can never go wrong with these guys. Great all around prop firm and I suggest going with them if you are looking to get into the prop firm industry!
Anonymous Reviewer –
Thanks for all Staf topstep great and trusted platform 😍
Anonymous Reviewer –
Too expensive compare to competitors, also the 3 contract limit as a scale out rule is not helpfu.
Anonymous Reviewer –
Wish they had connections with ninjatrader or tradovate. through rithmic I’m haveing alot of trouble with trade copying. Trades are not alwing sone accounts to place the trades
Anonymous Reviewer –
Estoy muy contento con esta plataforma por su seriedad al atender a sus cliente y la rapidez la recomiendo al 100%
Anonymous Reviewer –
I come from Apax and used to the one day pass so honestly was more just a trial and was more trial by error ..not sure why resets are $100 when accounts are $49… or maybe that is just a sale ….The Best thing about top step is you can let winners run… so that alone is something for me to think about
Anonymous Reviewer –
Hasta el momento ha sido una experiencia buena y la plataforma topstepx lo maximo
Anonymous Reviewer –
Great platform but they didn’t tell me it was an activation fee after passing combine. it honestly caught me by surprise after being ecstatic that I passed after failing 13 times $50 do the math . The activation is $150
Anonymous Reviewer –
Fast payout and very flexible progression.
Anonymous Reviewer –
Very fast customer service responses and problem solving. Thanks.
Anonymous Reviewer –
Discord team (Trenton and upaid ‘mods’) ban paying customers because of wrong-think. I’ve seen folks get banned because volunteer ‘mods’ were having bad trading days. People getting banned just for making improvement suggestions for the platform.This wouldn’t be so bad except they use Discord to notify paying customers regarding outages and other time sensitive platform issues (and they have MANY of them). If you’re going to use Discord as a main means to communicate to customers, hire real mods and hold them accountable instead of banning paying customers because your feelings got hurt.”TopstepX” platform is a joke with terrible fills or no fills at all. Copy trades always broken. This on a funded account, if something goes wrong, customer service states ‘sorry, we’re improving it every day’. Good luck paying them to beta test their weak products. No refunds.
Anonymous Reviewer –
Amazing topstep! Had some technical issues & contacted them and got my response in less than 1 minute and fixed the issue, topstep is really for the customers!!!
Anonymous Reviewer –
What made my experience great? The level of comradery, support and lessons from Topstep TV, it’s a wholesome place to be and wouldn’t rather be anywhere else. The Topstep X platform that’s gathered the best of the best tools, accessibility and interface to work on and the overall genuity that Michael Patak and his team bring to the table.
Anonymous Reviewer –
These people are the industries best!!! They care about everyone. Topstep rules!!!
Anonymous Reviewer –
They are exactly what they claim to be. The best and in my opinion the only prop firm with using. Supper fast easy payouts. But the best part about them are the community in a whole. Great hearted people bringing positivity into the world. They legit want all of us to succeed.
Anonymous Reviewer –
For now the best Propfirm ive tried. Really good support with Kourtland and Cameron and all the stuff. Very professionals. Love Topstep for now.
Anonymous Reviewer –
Terrible Customer support!I had issues with the Topstep X Plattform. I t was clearly a a fault and bug in their system where i got slipped an absolute unrealistic amount of 150 points. I have showed them the order fills, screenshots etc. it clearly doesn’t make sense what the system did and and support partly recognized it. But still don’t care! After a lot of back and forth with customer support, which by the way dodges the questions by avoiding to answer them, im giving up on this company!
Anonymous Reviewer –
I had a very good experience with Topstep support. Their responsiveness was excellent, quickly answering my questions and resolving my issues. The support team is competent and friendly. I highly recommend their services.Dominique P
Anonymous Reviewer –
Yow, i hope CEO Michael see this TopStep is the best in industry there no others. One last thing Amber and Andre from support team is the greatest one hope they get Grants Michael😹🤍
Anonymous Reviewer –
Another pathetic SCAM company.I’ve been stuck with these clowns for months, and after *finally* passing the 50k challenge, guess what? When I signed up to TopStep, I used my nickname. So, I emailed them to change it, and even did their useless KYC. Then these geniuses turn around and tell me they’re closing all my accounts—*after* I’ve paid them for months and passed their ridiculous challenge! All they care about is robbing you blind! They didn’t even bother giving me a refund for the monthly payment. I’ve got all the screenshots if you want proof. Honestly, F that, what a complete waste of time.
Anonymous Reviewer –
Just the whole experience is great, especially when asking for help.
Anonymous Reviewer –
This is a legit prop firm. I love their daily shows on TopStep TV, this company provides the most value in the industry. If your trying to decide which firm to choose, go with TopStep, you won’t be disappointed.
Anonymous Reviewer –
Love the transparency and honesty. Topstep is top notch as far as customer service.
Anonymous Reviewer –
My favourite Prop Firm so far, very professional, customer support is excellent, and I look forward to continuing my trading journey with this company.
Anonymous Reviewer –
The topstep X program is so convenient and well made. I want to continue trading with topstep.
Anonymous Reviewer –
i’ve just passed the combine, it was a great experience with topstep
Anonymous Reviewer –
So far its been wonderful, there rules are simple and promote self growth and discipline within your trading, and they offer an amazing show thats live everyday on youtube! Gotta love the different shows they put on with different coaches and they’ll actually answer any of the questions you asl in the livechat, its pretty dope.Best of luck to any future’s prop firm traders, this is the place for you
Anonymous Reviewer –
هذه الشركة بالنسبة لي عشقتها الشروط ملائمة تعطيك فرصة ثانية حالة تجاوزت الحد اليومي للخسارة تتفهم عندما يكون خطأ تقني تعيد التعيين في بعض الاحيان مجانا وهذا يشجع المبتدأ
Anonymous Reviewer –
I have been a customer for a year with topstep, I Just passed my challenge one week ago, but i have to say that i have been having a great experience with them. Their customer service is top notch and very helpful in every situation they try do the best for you, just ask for anything and they will try and make the best interest for you. Their rules and policies are very useful and just right and make you grow as a trader. Thank you to all the team!
Anonymous Reviewer –
It gave me the experience of live trading and the coaching tips were very helpful when implemented. I started doing less trades with patience and the right time, making more profits.
Anonymous Reviewer –
My experience with Topstep since the Restructuring of their program has been great.. This is a dog-eat-dog world and. to survive in the industry Topstep does have to compete with the other firms. This is sometimes where the long-term Focus can get skewed. I do feel out of all the companies Topatep has done a very good job navigating The competition and still focusing on their long-term goal of making a safe environment for people to grow and become profitable. So I give them a good rating because of this. One of the main things. in any industry is customer support. and although they have excellent customer support the one thing I would do different is Wendy, the AI chat support that gets you started that stuff drives me absolutely nuts every time anywhere. Topstep so great job keep up the good work. P.S – if Wendy does ever turn into an actual physical AI robot I called dibs i get the dirst boxing match. LOL
Anonymous Reviewer –
Great experience beautiful sunset helicopter ride very smooth ride soft landing everything was top tier!
Anonymous Reviewer –
Topstep is a solid company and is the best prop firm around.
Anonymous Reviewer –
Great experience. Awesome customer service.
Anonymous Reviewer –
I will add the 5th star after cash out
Anonymous Reviewer –
I started out loving Topstep but their platform, TopstepX, has become extremely glitchy. Great features that can’t be used. Just yesterday i hit a buy order 5 times, and it didn’t execute any of the orders. It’s typical for it to lag & get bad fills which i force myself to ignore now but lately it disconnects mid-trading, miscalculates unrealized p&l, and often doesn’t execute orders immediately. Love their support but they don’t have the answers/solutions, just “prove it…” then it’s “maybe user error…clear your cache” responses.
Anonymous Reviewer –
TopStep Changed my life.Topstep really did change my life. I started off passing an account or two, then worked my way up to 5. And this week I was just brought up to the live funded account(trading real funds). TopStep has allowed me to turn cheap combine costs into income replacing trading capital. One of the last prop firms to be legit and trustworthy. Highly recommended.
Anonymous Reviewer –
For now months, I’ve been attempting to pass my challenge. It wasn’t until today that I was working with another person that I have seen how flawed my charts have been. I’ve noticed it but didn’t realize the impact that it had made on my trading journey. All of the trade groups that I’m in everyone boasts about how great TopStep is so I kept trying month after month. These discrepancies in my numbers have costed me so much time and money. A few times they have reset my account but what is disheartening is that there isn’t some persons responsible for quality control to catch mistakes like this. After all, most of us are new traders a company that is making so much money off of traders really should have better systems in place to not just reset an account but to discover discrepancies better. I’m disappointed in the company and would caution others. Maybe I should have pushed harder to fix the problem but I had tunnel vision to pass my challenge that each time I hoped the numbers wouldn’t be a big issue but when I looked at my chart in comparison to another person’s chart and a trade group that I’m in, I was devastated about the months and time spent. Not saying that it’s 100% reason that I have failed but I can assure you that this has resulted in failures for me. I’m not sure if this is a supportive platform for traders since there is no accountability just resets when errors are found. I’m the founder of a new trade group, Momswhodaytrade, check out my url my voice will be impactful in this trading industry soon
Anonymous Reviewer –
Incredibly positive experience, I am so happy with and thankful for Topstep!
Anonymous Reviewer –
中文频道解答非常及时到位!
Anonymous Reviewer –
中文频道解答非常及时到位!
Anonymous Reviewer –
First I would like to thank topstep for the opportunity. I greatly appreciate this company and everything they stand for. Payouts are so fast, no headaches at all. Support responds in a very timely matter. Again once again thank you so much for the opportunity.really feels like they want us to succeed as traders, not just another number. Look forward to a future with this company!
Anonymous Reviewer –
Terrible representation of a company by their moderators and execs, product issues are not resolved with appropriately or in a timely manner and overall poor quality. Stay away from this company as there are more reputable ones out there
Anonymous Reviewer –
Really thankful to this company. They are by far the best prop firms and I’ve made money using them. I’m glad I found this site to make money without risking my own money
Anonymous Reviewer –
Excellent support quick and helpful
Anonymous Reviewer –
Topstep’s rules are great but if you want to trade with the correct contract ratio (1 mini = 10 micro) you’re forced into using TopstepX and this is where the nightmare begins the platform constantly crashes and is unreliable which puts your trading at serious risk It feels like the system is rigged against you i highly recommend avoiding TopstepX and sticking to other platforms
Anonymous Reviewer –
Topstep is an amazing prop firm, amazing company! Customer service is definitely “Topstep” and has always worked hard to help me when needed. Coaches for learning. Youtube TopstepTV LIVE every trading day! TopstepX platform is a game changer! Topstep has my business and my approval. I have been with Topstep for about two years now.