My first ever funded account, everything happened very fast. Passed on my first try aswell. Waiting to qualify for my first payout right now
Rated 5 out of 5
Anonymous Reviewer –
This futures trading company offers an intuitive platform with cutting-edge tools, making it easy for both novice and experienced traders to navigate the markets confidently. Their exceptional customer support and competitive pricing set them apart, ensuring traders feel valued and empowered to maximize their profits. With a proven track record of reliability and transparency, it’s no wonder they’re quickly becoming the go-to choice for futures trading success.
Rated 5 out of 5
Anonymous Reviewer –
I’m brand new to trading, I was having a lot of issues connecting my platform, but Chelsea on their live chat was a Champ! She helped me troubleshoot the issues and get everything squared away! With support like that, I feel comfortable learning how to trade on this platform.
Rated 4 out of 5
Anonymous Reviewer –
i would rate it 5, everything here is good, except company is forcing ppl to go live instead of staying in express funded. because we came here to trade wih bg capital instead of small capital in live!. i hope company remove this rule ASAP
Rated 5 out of 5
Anonymous Reviewer –
Topstep has really elevated my trading to help me become a profitable trader. Because of the structure and coaching, the game has changed for me. Today, Ashley helped me get an XFA setup. Super quick response and friendly service A+++.TO MP and your whole team, THANKS FOR WHAT YOU DO!!!
Rated 5 out of 5
Anonymous Reviewer –
Prompt response from the online help desk team with precise, specific feedback with clear timeline through follow up emails. Quick action taken especially for refund. Thumb up!
Rated 1 out of 5
Anonymous Reviewer –
I didn’t receive 3 resets that I purchased for on March 6 and I need urgent follow up by Topstep.
Rated 5 out of 5
Anonymous Reviewer –
Topstep has always been my go-to prop firm. I’ve used other prop firms but topstep haa the most transparent and clear rules for achieving payouts. Never had an issue with anything that wasn’t resolved professionally.I’ve recently had a wonderful experience with a support agent named Jennifer. She was nothing but helpful, friendly and polite throughout the entire process.She deep dove into a complicated case and handled it with ease and kept me up to date and kept me informed of the progress in great detail. Kudos
Rated 1 out of 5
Anonymous Reviewer –
Topstep – A Once-Promising Prop Firm Now Ruined by Overbearing RulesI joined Topstep because their slogan was simple and powerful: “One rule, one step.” It promised clarity, transparency, and a straightforward path to success. But just a week ago, they betrayed every trader who believed in that promise.Over 30 New Rules—Yes, THIRTY—have been shoved into their already convoluted program, turning what was once a simple structure into a bureaucratic mess.Now, they have a “Prohibited Conduct” list that reads like an overzealous lawyer’s dream. Apparently, Topstep thinks it’s necessary to monitor every possible move a trader makes. They claim these rules are there to promote “responsible trading,” but in reality, they’re just there to catch you in a trap. Miss one step, and suddenly your day could be deleted, your account reset, or worse—permanently closed. And what does it take to trigger this? Anything from “unprofessional behavior” to using an “external or slow data feed.” You’d be lucky to know exactly what they mean because the definitions are as vague as they come.What happened to the simple rules? What happened to trust? Topstep claims these rules emulate live-market conditions, but in truth, they seem more interested in micromanaging traders than helping them succeed. If you hit the max loss limit, your account is locked, and you’re punished by not being able to trade the next day. Imagine the frustration of trying to build momentum, only for Topstep to arbitrarily freeze your ability to act when you need it most.And the worst part? They’re punishing you for being aggressive. So much for high-risk, high-reward strategies—Topstep has no room for traders who dare to take calculated risks. They’ve introduced rules against account stacking, spoofing, and even high-frequency trading. Suddenly, it feels like you’re walking on eggshells, terrified to make the wrong move and end up banned for some obscure rule violation.Topstep has completely redefined the game. It’s no longer about trading success, it’s about surviving their maze of rules.If you want a prop firm where your success is in your hands—without the constant fear of penalties, restrictions, and unfair closures—stay far away from Topstep. They’ve turned what could have been a valuable opportunity into a soul-crushing experience.Do yourself a favor—look elsewhere. There are plenty of firms out there that understand traders need freedom, not overbearing rules and hidden traps.
Rated 1 out of 5
Anonymous Reviewer –
I had high hopes for Topstep, but after a system-wide issue on Friday, I can no longer recommend them. Instead of owning up to the problem and making things right, they refused to acknowledge the issue and left traders to deal with the consequences.As a trader, we rely on stability and fair treatment, but this experience has shown me that Topstep prioritizes its own interests over its customers. If you’re looking for a prop firm that takes responsibility for technical issues, I’d suggest looking elsewhere.If you’d like, I can refine this based on any specific details you want to highlight. Let me know!
Rated 5 out of 5
Anonymous Reviewer –
Topstep provides a clear and easy to use platform for what is really a complex and difficult set of challenges that face anyone trading today’s markets.It is hard enough to overcome the psychological, physical and financial pitfalls of trading so having a platform full of valuable information that is easy to use helps anyone to get the edge required for success.The presenters and participants on the Topstep TV channel are professional and full of great info and tips to reduce risk and improve opportunity on the path to profits.
Rated 1 out of 5
Anonymous Reviewer –
Most of these reviews are fake. Support is horrible I sent support messages over 24 hours ago still no reply. Topstep X platform freezes and has caused me several funded accounts due to not being able to exit position. I’ve even had their platform switch from practice to funded accounts without me switching accounts. Look at Reddit you will see several issues from traders. I just activated another funded account yesterday morning got into a trade and when tried to exit nothing working the app was frozen price on screen was different then actual price because app was frozen which also lead to wrong trade decisions this wasn’t realized until I refreshed the page then process jumped to its correct spot. Out of the 8 times I’ve gotten funded topstep support has never addressed or fix any of the issues I have they have no problem with taking your money over and over again but will not honor or fix issues caused by their platform. I literally haven’t heard from support in over 24 hours but support hours are 7am- yet almost no traders who experience problems yesterday has had it resolved so I’d say stay away just focus on putting money in your own account and just trade micros untilYou can grow it topstep will keep you in a cycle and won’t be available when something happens that is out of the traders control and platform related. I really liked this company but after the same thing happening several times it ain’t no coincidence. And I never would complain like this is simply blame myself and buy another account until I found out that on the same day March 10th several traders experienced issues and none of us have heard from topstep and I can almost guarantee you they won’t honor or fix this so stay away if I hear from support I’ll update you guys but don’t listen to all these reviews no company has people raving like that just go look at Reddit and your see the truth
Rated 5 out of 5
Anonymous Reviewer –
Best Prop firm in the marketI’ve been using Topstep for past year and I haven’t had a single problem. Don’t fall for scammy prop firms. Go with Topstep. Very solid.
Rated 5 out of 5
Anonymous Reviewer –
Terrific customer support. Helped me resolve a data connection issue and got me operational for the next trade day.
Rated 5 out of 5
Anonymous Reviewer –
Top Step is the best! One of the greatest Prop Firms I’ve dealt with. Their rules are straightforward, payouts quick and their Support Team is the Best. I recently had an issue with my Rithmic Connection and the Support Team was so quick to respond and resolve my issues. Shout out to Amber and William.
Rated 5 out of 5
Anonymous Reviewer –
The VIP program is amazing, I got funded and the process to get my XFA funded VIP account was really smooth. Taking care of the recent changes and looking to make my first withdrawal soon. And Coach Dakota, you are simply one of the best
Rated 5 out of 5
Anonymous Reviewer –
Topstep are a very genuine firm who produce a platform (TopstepX) & program that is designed to nurture traders. Their auto-lockout feature and risk settings have contributed to my development. Most of all the team genuinely care about traders and improving their experiences. I’ve had nothing but positive interactions with support and recently had the privilege of joining them on stream. By no means is this an endorsement that by joining Topstep you’ll be an instant millionaire, however, they have forged a community that is designed to help you succeed.
Rated 5 out of 5
Anonymous Reviewer –
Fast and easy fixing. ( Christopher the best).
Rated 4 out of 5
Anonymous Reviewer –
Last Friday I had a problem with my account because the platform tradovate opened 2 trades instead of 1 and today the support (Daniel) helped me by giving me a free reset so that i could keep trading. Amazing support, i’m leaving 4 stars instead of 5 only because i found out that to have enought profit cuschion you need to make a big amount of money on the first payout but for the rest this prop firm has been amazing, i’ll update yall after my payouts
Rated 5 out of 5
Anonymous Reviewer –
The support team is always enthusiastic and quickly solves any problems.
Rated 5 out of 5
Anonymous Reviewer –
This propfirm is everything i was looking for. I was on Apex for a few years but they changed the rules and more denied payouts. This propfirm having 1k daily drawdown on 50k account makes me to to not spend too much and makes me to take my trading more seriously with good entry. Live drawdown was my biggest enemy so this propfirm fits my trading style the best. I got payouts already and it is great. My friend told me about support is great too. Still has no issue with trading for me. Its been like 3 months in so far
Rated 1 out of 5
Anonymous Reviewer –
I had high hopes for Topstep, but after a system-wide issue (TopstepX outage), I can no longer recommend them. Instead of owning up to the problem and making things right, they refused to properly acknowledge the issue and left traders to deal with the consequences.I experienced a critical error on their platform, which led to my Express account being unfairly closed. After reporting it, I had to wait four days just to get a response, which is unacceptable for a company that manages real money accounts.When they finally responded, they admitted that one of my trades occurred during the outage and removed it. However, they still refused to restore my account, which would have remained active had that trade not taken place. Their only “compensation” was a single Reset, completely ignoring the fact that I paid $150 for my Express account and lost it due to their system failure.The support agent, Juan, was robotic and dismissive, refusing to escalate my case or provide a valid explanation from their terms and conditions. Instead of genuinely assisting, they simply closed my ticket to avoid further discussion.As traders, we rely on stability and fair treatment, but this experience has shown me that Topstep prioritizes its own interests over its customers. If you’re looking for a prop firm that takes responsibility for technical issues, I strongly suggest looking elsewhere.
Rated 5 out of 5
Anonymous Reviewer –
Fast response and helpful action by “THENASAQTRADER”. Great community to be involved in to elevate your growth.
Rated 5 out of 5
Anonymous Reviewer –
Response took a bit longer than usual but it was because they were on a team-building activity (which also shows that it seems the company takes good care in their employees). This translated into amazing customer support, they guided me to solve each and every issue and even gave a courtesy because of the delay! I feel well taken care of with this prop-firm
Rated 5 out of 5
Anonymous Reviewer –
5 stars. Honest, straightforward people, support is out-of-this world, help is ALWAYS there, when needed. Fast, efficient and straight to the point. As of trading conditions, use TOPSTEP X, never lets you down. Multiple assets, good charts. You will have best trading experience ever – if that`s what you are looking for! Topstep TV is an extra bonus – for advice and chat, so you won`t feel alone! Good Luck! Harles Veide
Rated 5 out of 5
Anonymous Reviewer –
The best futures prop firm on the market. Even their topstep tv crew are awesome lads and ladies! Couldnt be more happier to be with topstep as a profitable trader!
Rated 1 out of 5
Anonymous Reviewer –
never use top step they took me 50€ right now whereas i bought nothing now
Rated 5 out of 5
Anonymous Reviewer –
After 10 XFAs (nine 50k and one 150k accounts) and only 1 measly $1k payout to show for it, I was selected for the VIP program and passed my first and free VIP 100k combine. Hope the lessons learned during the coaching sessions will lead to consistent payouts! definitely useful to have the support given, and having a sounding board from the coach (shoutout Coach Dee!) and other VIP participants.
Rated 5 out of 5
Anonymous Reviewer –
Risk settings on platform are the best. Keeps traders safe. These guys get it. They’re the real deal.
Rated 1 out of 5
Anonymous Reviewer –
Topstep = LIARS – Hyped up 150K subcriber disocunt for months and then when reached IGNORED and not provided – Then when they are asked about it they respond by attacking people saying you are NOT entitled to anything – NOT about entitlement It’s about you being a BAIT and SWITCH – Also people buy combines when they can NOW waiting for Topstep to actually do what they say – DONT HOLD YUOR BREATH
Rated 5 out of 5
Anonymous Reviewer –
Topstep continues to set the gold standard for prop trading firms, and their latest innovations prove they are truly committed to traders’ success.Game-Changing Platform: Topstep-XOne of the biggest improvements is the introduction of Topstep-X, their new proprietary trading platform. It’s a major step forward, offering a seamless, trader-friendly experience that enhances execution, risk management, and overall performance. This upgrade shows Topstep’s dedication to keeping traders ahead of the curve with cutting-edge technology.Unmatched Expertise with Topstep TVBeyond just funding traders, Topstep provides a 100-year trading experience in one place, thanks to the Topstep TV crew. The insights, market analysis, and educational content they deliver are invaluable, making it feel like you’re learning from seasoned pros who have seen it all. This is a huge advantage for both new and experienced traders looking to refine their skills.Why Choose Topstep?✅ Best-in-Class Funding Model – No hidden fees, fair evaluation process.✅ Trader-Focused Innovations – With Topstep-X, execution is smoother than ever.✅ Unparalleled Market Knowledge – Learn from decades of expertise through Topstep TV.✅ Risk Management & Discipline – Helps traders develop consistency in real market conditions.Overall, Topstep is more than just a prop firm—it’s a trader’s ecosystem designed to help you succeed. If you’re looking for a firm that evolves with the market and genuinely supports traders, Topstep is the way to go.
Rated 4 out of 5
Anonymous Reviewer –
The rules are very tight and it is not feasible for the people with XFA
Rated 1 out of 5
Anonymous Reviewer –
I have been trading with TopStep for 2 years and have requested a payout but they are now saying I have violated a rule by asking about another of my accounts. They have always had the saying 1 step 1 rule.Chat is no longer responding. Looks like another firm that will be shutting down soon which is very unfortunate. Be very careful as they will take your money but when payout time comes out they will find any excuse to reject
Rated 5 out of 5
Anonymous Reviewer –
Topstep has been very supportive in my Futures trading journey. They pioneered the industry and continue to innovate. They have a familiar, user friendly trading platform TopstepX. Their knowledgeable coaches teach and entertain from bell-to-bell on their Youtube channel. I find their evaluation rules fair and forgiving for beginners and experienced retail traders.
Rated 1 out of 5
Anonymous Reviewer –
Support is really slow. bought an account for Tradovate, and I got a TopStepX account and requested a refund after no one replied after 10 hours.said average was 2 days outrageousThey need 24/7 support dont know why they dont have it.
Rated 1 out of 5
Anonymous Reviewer –
Slow to pay you and constantly having system issues and when you try to address it with proof they still do not resolve anything. Best to go to Alpha or somewhere else. They use to be top tier but not anymore. They were gone last week so now they are even slower and we are being punished for that.
Rated 5 out of 5
Anonymous Reviewer –
Tres bonne équipe, bon apprentisage du trading. Plateforme de trading excellente.Bravo à tous.
Rated 1 out of 5
Anonymous Reviewer –
Support is not helping after a glitch on their platform destroyed my Account. Even tho i have a video recording, screenshots and multiple other points of evidence they refused to offer any solutions. I refuted there reasons for doing so multiple times but ended up getting my ticket closed.
Rated 5 out of 5
Anonymous Reviewer –
I have been with Topsetp for a while and I feel that everything has changed. During this period, I have withdrawn funds through Topsetp and had many liquidations. I have also communicated with the customer service of the Topsetp team because of some problems. I feel that this is a trustworthy platform. The customer service is very friendly and professional and can solve problems quickly. I have found a good platform, and I will work harder next time. Thank them! !
Rated 5 out of 5
Anonymous Reviewer –
Very good, reputable prop company.Never had any problems, always paid on time.
Rated 1 out of 5
Anonymous Reviewer –
I asked for refund and the support team kept ignoring and closing my conversation. And then they banned me for just wanting refund.
Rated 5 out of 5
Anonymous Reviewer –
if you are trying to get into daytrading without risking 2k plus dollars, this is a great option.
Anonymous Reviewer –
My first ever funded account, everything happened very fast. Passed on my first try aswell. Waiting to qualify for my first payout right now
Anonymous Reviewer –
This futures trading company offers an intuitive platform with cutting-edge tools, making it easy for both novice and experienced traders to navigate the markets confidently. Their exceptional customer support and competitive pricing set them apart, ensuring traders feel valued and empowered to maximize their profits. With a proven track record of reliability and transparency, it’s no wonder they’re quickly becoming the go-to choice for futures trading success.
Anonymous Reviewer –
I’m brand new to trading, I was having a lot of issues connecting my platform, but Chelsea on their live chat was a Champ! She helped me troubleshoot the issues and get everything squared away! With support like that, I feel comfortable learning how to trade on this platform.
Anonymous Reviewer –
i would rate it 5, everything here is good, except company is forcing ppl to go live instead of staying in express funded. because we came here to trade wih bg capital instead of small capital in live!. i hope company remove this rule ASAP
Anonymous Reviewer –
Topstep has really elevated my trading to help me become a profitable trader. Because of the structure and coaching, the game has changed for me. Today, Ashley helped me get an XFA setup. Super quick response and friendly service A+++.TO MP and your whole team, THANKS FOR WHAT YOU DO!!!
Anonymous Reviewer –
Prompt response from the online help desk team with precise, specific feedback with clear timeline through follow up emails. Quick action taken especially for refund. Thumb up!
Anonymous Reviewer –
I didn’t receive 3 resets that I purchased for on March 6 and I need urgent follow up by Topstep.
Anonymous Reviewer –
Topstep has always been my go-to prop firm. I’ve used other prop firms but topstep haa the most transparent and clear rules for achieving payouts. Never had an issue with anything that wasn’t resolved professionally.I’ve recently had a wonderful experience with a support agent named Jennifer. She was nothing but helpful, friendly and polite throughout the entire process.She deep dove into a complicated case and handled it with ease and kept me up to date and kept me informed of the progress in great detail. Kudos
Anonymous Reviewer –
Topstep – A Once-Promising Prop Firm Now Ruined by Overbearing RulesI joined Topstep because their slogan was simple and powerful: “One rule, one step.” It promised clarity, transparency, and a straightforward path to success. But just a week ago, they betrayed every trader who believed in that promise.Over 30 New Rules—Yes, THIRTY—have been shoved into their already convoluted program, turning what was once a simple structure into a bureaucratic mess.Now, they have a “Prohibited Conduct” list that reads like an overzealous lawyer’s dream. Apparently, Topstep thinks it’s necessary to monitor every possible move a trader makes. They claim these rules are there to promote “responsible trading,” but in reality, they’re just there to catch you in a trap. Miss one step, and suddenly your day could be deleted, your account reset, or worse—permanently closed. And what does it take to trigger this? Anything from “unprofessional behavior” to using an “external or slow data feed.” You’d be lucky to know exactly what they mean because the definitions are as vague as they come.What happened to the simple rules? What happened to trust? Topstep claims these rules emulate live-market conditions, but in truth, they seem more interested in micromanaging traders than helping them succeed. If you hit the max loss limit, your account is locked, and you’re punished by not being able to trade the next day. Imagine the frustration of trying to build momentum, only for Topstep to arbitrarily freeze your ability to act when you need it most.And the worst part? They’re punishing you for being aggressive. So much for high-risk, high-reward strategies—Topstep has no room for traders who dare to take calculated risks. They’ve introduced rules against account stacking, spoofing, and even high-frequency trading. Suddenly, it feels like you’re walking on eggshells, terrified to make the wrong move and end up banned for some obscure rule violation.Topstep has completely redefined the game. It’s no longer about trading success, it’s about surviving their maze of rules.If you want a prop firm where your success is in your hands—without the constant fear of penalties, restrictions, and unfair closures—stay far away from Topstep. They’ve turned what could have been a valuable opportunity into a soul-crushing experience.Do yourself a favor—look elsewhere. There are plenty of firms out there that understand traders need freedom, not overbearing rules and hidden traps.
Anonymous Reviewer –
I had high hopes for Topstep, but after a system-wide issue on Friday, I can no longer recommend them. Instead of owning up to the problem and making things right, they refused to acknowledge the issue and left traders to deal with the consequences.As a trader, we rely on stability and fair treatment, but this experience has shown me that Topstep prioritizes its own interests over its customers. If you’re looking for a prop firm that takes responsibility for technical issues, I’d suggest looking elsewhere.If you’d like, I can refine this based on any specific details you want to highlight. Let me know!
Anonymous Reviewer –
Topstep provides a clear and easy to use platform for what is really a complex and difficult set of challenges that face anyone trading today’s markets.It is hard enough to overcome the psychological, physical and financial pitfalls of trading so having a platform full of valuable information that is easy to use helps anyone to get the edge required for success.The presenters and participants on the Topstep TV channel are professional and full of great info and tips to reduce risk and improve opportunity on the path to profits.
Anonymous Reviewer –
Most of these reviews are fake. Support is horrible I sent support messages over 24 hours ago still no reply. Topstep X platform freezes and has caused me several funded accounts due to not being able to exit position. I’ve even had their platform switch from practice to funded accounts without me switching accounts. Look at Reddit you will see several issues from traders. I just activated another funded account yesterday morning got into a trade and when tried to exit nothing working the app was frozen price on screen was different then actual price because app was frozen which also lead to wrong trade decisions this wasn’t realized until I refreshed the page then process jumped to its correct spot. Out of the 8 times I’ve gotten funded topstep support has never addressed or fix any of the issues I have they have no problem with taking your money over and over again but will not honor or fix issues caused by their platform. I literally haven’t heard from support in over 24 hours but support hours are 7am- yet almost no traders who experience problems yesterday has had it resolved so I’d say stay away just focus on putting money in your own account and just trade micros untilYou can grow it topstep will keep you in a cycle and won’t be available when something happens that is out of the traders control and platform related. I really liked this company but after the same thing happening several times it ain’t no coincidence. And I never would complain like this is simply blame myself and buy another account until I found out that on the same day March 10th several traders experienced issues and none of us have heard from topstep and I can almost guarantee you they won’t honor or fix this so stay away if I hear from support I’ll update you guys but don’t listen to all these reviews no company has people raving like that just go look at Reddit and your see the truth
Anonymous Reviewer –
Best Prop firm in the marketI’ve been using Topstep for past year and I haven’t had a single problem. Don’t fall for scammy prop firms. Go with Topstep. Very solid.
Anonymous Reviewer –
Terrific customer support. Helped me resolve a data connection issue and got me operational for the next trade day.
Anonymous Reviewer –
Top Step is the best! One of the greatest Prop Firms I’ve dealt with. Their rules are straightforward, payouts quick and their Support Team is the Best. I recently had an issue with my Rithmic Connection and the Support Team was so quick to respond and resolve my issues. Shout out to Amber and William.
Anonymous Reviewer –
The VIP program is amazing, I got funded and the process to get my XFA funded VIP account was really smooth. Taking care of the recent changes and looking to make my first withdrawal soon. And Coach Dakota, you are simply one of the best
Anonymous Reviewer –
Topstep are a very genuine firm who produce a platform (TopstepX) & program that is designed to nurture traders. Their auto-lockout feature and risk settings have contributed to my development. Most of all the team genuinely care about traders and improving their experiences. I’ve had nothing but positive interactions with support and recently had the privilege of joining them on stream. By no means is this an endorsement that by joining Topstep you’ll be an instant millionaire, however, they have forged a community that is designed to help you succeed.
Anonymous Reviewer –
Fast and easy fixing. ( Christopher the best).
Anonymous Reviewer –
Last Friday I had a problem with my account because the platform tradovate opened 2 trades instead of 1 and today the support (Daniel) helped me by giving me a free reset so that i could keep trading. Amazing support, i’m leaving 4 stars instead of 5 only because i found out that to have enought profit cuschion you need to make a big amount of money on the first payout but for the rest this prop firm has been amazing, i’ll update yall after my payouts
Anonymous Reviewer –
The support team is always enthusiastic and quickly solves any problems.
Anonymous Reviewer –
This propfirm is everything i was looking for. I was on Apex for a few years but they changed the rules and more denied payouts. This propfirm having 1k daily drawdown on 50k account makes me to to not spend too much and makes me to take my trading more seriously with good entry. Live drawdown was my biggest enemy so this propfirm fits my trading style the best. I got payouts already and it is great. My friend told me about support is great too. Still has no issue with trading for me. Its been like 3 months in so far
Anonymous Reviewer –
I had high hopes for Topstep, but after a system-wide issue (TopstepX outage), I can no longer recommend them. Instead of owning up to the problem and making things right, they refused to properly acknowledge the issue and left traders to deal with the consequences.I experienced a critical error on their platform, which led to my Express account being unfairly closed. After reporting it, I had to wait four days just to get a response, which is unacceptable for a company that manages real money accounts.When they finally responded, they admitted that one of my trades occurred during the outage and removed it. However, they still refused to restore my account, which would have remained active had that trade not taken place. Their only “compensation” was a single Reset, completely ignoring the fact that I paid $150 for my Express account and lost it due to their system failure.The support agent, Juan, was robotic and dismissive, refusing to escalate my case or provide a valid explanation from their terms and conditions. Instead of genuinely assisting, they simply closed my ticket to avoid further discussion.As traders, we rely on stability and fair treatment, but this experience has shown me that Topstep prioritizes its own interests over its customers. If you’re looking for a prop firm that takes responsibility for technical issues, I strongly suggest looking elsewhere.
Anonymous Reviewer –
Fast response and helpful action by “THENASAQTRADER”. Great community to be involved in to elevate your growth.
Anonymous Reviewer –
Response took a bit longer than usual but it was because they were on a team-building activity (which also shows that it seems the company takes good care in their employees). This translated into amazing customer support, they guided me to solve each and every issue and even gave a courtesy because of the delay! I feel well taken care of with this prop-firm
Anonymous Reviewer –
5 stars. Honest, straightforward people, support is out-of-this world, help is ALWAYS there, when needed. Fast, efficient and straight to the point. As of trading conditions, use TOPSTEP X, never lets you down. Multiple assets, good charts. You will have best trading experience ever – if that`s what you are looking for! Topstep TV is an extra bonus – for advice and chat, so you won`t feel alone! Good Luck! Harles Veide
Anonymous Reviewer –
The best futures prop firm on the market. Even their topstep tv crew are awesome lads and ladies! Couldnt be more happier to be with topstep as a profitable trader!
Anonymous Reviewer –
never use top step they took me 50€ right now whereas i bought nothing now
Anonymous Reviewer –
After 10 XFAs (nine 50k and one 150k accounts) and only 1 measly $1k payout to show for it, I was selected for the VIP program and passed my first and free VIP 100k combine. Hope the lessons learned during the coaching sessions will lead to consistent payouts! definitely useful to have the support given, and having a sounding board from the coach (shoutout Coach Dee!) and other VIP participants.
Anonymous Reviewer –
Risk settings on platform are the best. Keeps traders safe. These guys get it. They’re the real deal.
Anonymous Reviewer –
Topstep = LIARS – Hyped up 150K subcriber disocunt for months and then when reached IGNORED and not provided – Then when they are asked about it they respond by attacking people saying you are NOT entitled to anything – NOT about entitlement It’s about you being a BAIT and SWITCH – Also people buy combines when they can NOW waiting for Topstep to actually do what they say – DONT HOLD YUOR BREATH
Anonymous Reviewer –
Topstep continues to set the gold standard for prop trading firms, and their latest innovations prove they are truly committed to traders’ success.Game-Changing Platform: Topstep-XOne of the biggest improvements is the introduction of Topstep-X, their new proprietary trading platform. It’s a major step forward, offering a seamless, trader-friendly experience that enhances execution, risk management, and overall performance. This upgrade shows Topstep’s dedication to keeping traders ahead of the curve with cutting-edge technology.Unmatched Expertise with Topstep TVBeyond just funding traders, Topstep provides a 100-year trading experience in one place, thanks to the Topstep TV crew. The insights, market analysis, and educational content they deliver are invaluable, making it feel like you’re learning from seasoned pros who have seen it all. This is a huge advantage for both new and experienced traders looking to refine their skills.Why Choose Topstep?✅ Best-in-Class Funding Model – No hidden fees, fair evaluation process.✅ Trader-Focused Innovations – With Topstep-X, execution is smoother than ever.✅ Unparalleled Market Knowledge – Learn from decades of expertise through Topstep TV.✅ Risk Management & Discipline – Helps traders develop consistency in real market conditions.Overall, Topstep is more than just a prop firm—it’s a trader’s ecosystem designed to help you succeed. If you’re looking for a firm that evolves with the market and genuinely supports traders, Topstep is the way to go.
Anonymous Reviewer –
The rules are very tight and it is not feasible for the people with XFA
Anonymous Reviewer –
I have been trading with TopStep for 2 years and have requested a payout but they are now saying I have violated a rule by asking about another of my accounts. They have always had the saying 1 step 1 rule.Chat is no longer responding. Looks like another firm that will be shutting down soon which is very unfortunate. Be very careful as they will take your money but when payout time comes out they will find any excuse to reject
Anonymous Reviewer –
Topstep has been very supportive in my Futures trading journey. They pioneered the industry and continue to innovate. They have a familiar, user friendly trading platform TopstepX. Their knowledgeable coaches teach and entertain from bell-to-bell on their Youtube channel. I find their evaluation rules fair and forgiving for beginners and experienced retail traders.
Anonymous Reviewer –
Support is really slow. bought an account for Tradovate, and I got a TopStepX account and requested a refund after no one replied after 10 hours.said average was 2 days outrageousThey need 24/7 support dont know why they dont have it.
Anonymous Reviewer –
Slow to pay you and constantly having system issues and when you try to address it with proof they still do not resolve anything. Best to go to Alpha or somewhere else. They use to be top tier but not anymore. They were gone last week so now they are even slower and we are being punished for that.
Anonymous Reviewer –
Tres bonne équipe, bon apprentisage du trading. Plateforme de trading excellente.Bravo à tous.
Anonymous Reviewer –
Support is not helping after a glitch on their platform destroyed my Account. Even tho i have a video recording, screenshots and multiple other points of evidence they refused to offer any solutions. I refuted there reasons for doing so multiple times but ended up getting my ticket closed.
Anonymous Reviewer –
I have been with Topsetp for a while and I feel that everything has changed. During this period, I have withdrawn funds through Topsetp and had many liquidations. I have also communicated with the customer service of the Topsetp team because of some problems. I feel that this is a trustworthy platform. The customer service is very friendly and professional and can solve problems quickly. I have found a good platform, and I will work harder next time. Thank them! !
Anonymous Reviewer –
Very good, reputable prop company.Never had any problems, always paid on time.
Anonymous Reviewer –
I asked for refund and the support team kept ignoring and closing my conversation. And then they banned me for just wanting refund.
Anonymous Reviewer –
if you are trying to get into daytrading without risking 2k plus dollars, this is a great option.