So far I have had to reach out to tech support a couple of times and each time I’ve received a response within minutes to an hour or so. IMO great customer service!!
Rated 2 out of 5
Anonymous Reviewer –
I’ve been messaging customer service for the past two days and it’s basically non existent. I keep getting generic responses. It says I’m talking to a human but it’s the most robotic human ever. Now I can’t get a response at all. Passed my eval however the system isn’t updating and I’ve been trying to get someone to fix the issue for the past two days.
Rated 5 out of 5
Anonymous Reviewer –
Since day one they have been very responsive. I have to admit I didn’t pay attention to all of the rules initially and accidentally left a position open over night. Other than that everything has been smooth. I’ve passed 4 challenges, working on my 5th now. Awesome team!
Rated 5 out of 5
Anonymous Reviewer –
Maricar was great at helping me figure out the issues I had with my TradingView and Travovate connection. The platforms were telling me I wasn’t able to trade some specific instruments in the futures markets, and it was my first time using the Take Profit Trader services. The minor issue was that I was not connected and had not updated my Market Data to sync. It was a great, quick help. In addition, she responded quickly and helped me figure out the problems. Thanks, Appreciated.
Rated 5 out of 5
Anonymous Reviewer –
knowing that you can contact them 24/5 is really something that put one at ease. not speaking to a bot, makes the conversation come alive. the person that responded to my query was polite and clear with his answers. so definitely a company to deal with. a suggestion: DLL should pause the account if breached. Max DD should cancel the account
Rated 5 out of 5
Anonymous Reviewer –
My first time in this prop firm and I am so happy with their rules and payment methods and above all recognize good treatment from Susie through online web chat.
Rated 5 out of 5
Anonymous Reviewer –
Good customers service
Rated 5 out of 5
Anonymous Reviewer –
This company truly stands out for its exceptional service and efficiency. From the moment I started using their platform, I was impressed by how quickly their customer support responded through the chat feature. Whether I had a question or needed assistance, they were always prompt and helpful, ensuring that my experience was seamless.One of the most impressive aspects of their service is the speed at which they process payouts. Once your account is funded and you’ve met the necessary requirements, you can expect to receive your payout in your ACH bank account by the very next day. This level of efficiency is rare and greatly appreciated.I also want to highlight their dedication to customer satisfaction. I accidentally reset the wrong account, and their team immediately stepped in to fix the issue. Not only did they rectify the mistake, but they also credited me for the reset, which I mistakenly triggered. It’s reassuring to know that there’s a company that genuinely cares about its customers and goes above and beyond to ensure they are satisfied.For anyone considering trading with this company, I highly recommend them. Their commitment to fast, reliable service and customer satisfaction makes them an excellent choice for both new and experienced traders. Just be sure to follow their guidelines, and you’ll find yourself in good hands. This company is a prime example of how customer service should be done.
Rated 5 out of 5
Anonymous Reviewer –
Хорошые и быстрые ответы получил на поставленные вопросы от персонала takeprofittrader ,так держать 😎
Rated 5 out of 5
Anonymous Reviewer –
I’ve always interacted with almost the same customer service representatives, and they’ve been helpful. However, I chatted with Karina earlier today, and she was impeccable. It felt like she knew the ins and outs of the company and was able to resolve my issue effectively. I really appreciate Take Profit’s superb customer service!
Rated 5 out of 5
Anonymous Reviewer –
I had to change my PayPal details to a bank account Jekaterina helped me and got it approved right away. Money was in the account in a few minutes. I’m surprised with how fast they are. second payout
Rated 5 out of 5
Anonymous Reviewer –
Clear and Concise…………Great experience.
Rated 5 out of 5
Anonymous Reviewer –
Easy to use website and straight forward rules. Every time I reached out with a question I got a very clear response. I passed my evaluation and am excited to continue with Take Profit Trader. Highly recommend -Mike
Rated 5 out of 5
Anonymous Reviewer –
superbe support from karina !Takkeprofit best propfirm
Rated 5 out of 5
Anonymous Reviewer –
I am new to takeprofittrader. Yesterday was the first trading day with a pro account. The dashboard didn’t update on time, which I experienced before. When I reached out to customer service, Christine sent me a snapshot of my trading result and explained the dashboard may have some delay and will be updated soon. It is great to have the timely support for a new customer.
Rated 5 out of 5
Anonymous Reviewer –
Maricar fue clara y precisa con su respuesta. Muchas gracias.
Rated 5 out of 5
Anonymous Reviewer –
2nd review this week! Thank you take profit team for the incredible help getting my account set right!!
Rated 5 out of 5
Anonymous Reviewer –
I have tried most of the prop firms and TakeProfit Trader is simply the best with the ease of use to the lenient rules they have you wont find another prop firm better!
Rated 5 out of 5
Anonymous Reviewer –
I made a purchase with a discount code earlier today. However, there was a blunder on my end where I forgot to “apply” the discount code and ended up paying for it with the full price. Contacted support and within less than 2 mins, I got a reply saying that they will refund the cost difference and apply the discount code benefit to the account I had purchased.This is the only futures firm that would do this for their customer, I guarantee that a partnership with them will not make you regret it.
Rated 5 out of 5
Anonymous Reviewer –
I paid full price for an EVAL and missed applying the coupon code. I reached customer service immediately and “Bernardo” (Customer service rep) was very helpful in assisting me quickly process a partial refund and applied the coupon code for me.He went above and beyond and quickly addressed the issue that was my mistake.Really makes me feel I’d want to continue doing business with TakeProfitTrader.
Rated 5 out of 5
Anonymous Reviewer –
The team took the time to listen to my concerns, research the issue and come to an amicable solution with me. I appreciate all the participates time and effort!
Rated 5 out of 5
Anonymous Reviewer –
Excellent service and very knowledgeable responses to my questions…the opposite of APEX TRADING…sorry Apex but you cant compete with TAKE PROFIT TRADER !
Rated 5 out of 5
Anonymous Reviewer –
My questions were answered and my issues were resolved.
Rated 5 out of 5
Anonymous Reviewer –
Huge shout to Fernando. Fast replies, always on point. Also, loved working with Take Profit Trader because of their rules.
Rated 1 out of 5
Anonymous Reviewer –
This Company has the worst customer service they are a complete SCAM stay FAR WAY!!!! Slippage is terrible and refuse to work with you and bill you without your consent.
Rated 5 out of 5
Anonymous Reviewer –
Maricar the customer service representative was very helpful and very knowledgeable about my many questions. I didn’t even expect to get a response tonight seeing that it is Labor Day! Nevertheless, after my inquiry, I got an immediate response through the chat within one minute! We’ll done, Take Profit, and many thanks, Maricar!
Rated 5 out of 5
Anonymous Reviewer –
Excellent customer service was provided by Christine who resolved all the issues quickly and was very well informed.
Rated 5 out of 5
Anonymous Reviewer –
Customer service was awesome, Ryan.V was awesome, he told me everything I needed to get started on my funded account journey. Thanks Ryan.V 🫡
Rated 5 out of 5
Anonymous Reviewer –
First time with a prop firm. i had an error with the account setup and Susie knocked it out of the park with fast help.
Rated 1 out of 5
Anonymous Reviewer –
1100 daily drawdown is killer. 1 red candle and you will get killed everyday. Otherwise take profit wud have been my go to.
Rated 5 out of 5
Anonymous Reviewer –
Great customer service and payout structure.
Rated 4 out of 5
Anonymous Reviewer –
i had a problem that i cant trade after i connected tradovate to tradingview but girl with the name Maricar helped me. it was a pleasure to speak and work with her! thanks
Rated 5 out of 5
Anonymous Reviewer –
Fui atendido pela Alemar Mercado, ela resolveu meu problema e esclareu minha dúvida rapidamente
Rated 5 out of 5
Anonymous Reviewer –
support team is great Christine was very nice and helpful
Rated 5 out of 5
Anonymous Reviewer –
bast customer service and really good propfiram
Rated 1 out of 5
Anonymous Reviewer –
Do not waste your money. On my first day I was up $1100 and the halted the trade from 11am-5 so I got liquidated on my first day. I wasn’t able to sell so I looked on my friends takeprofit the stock wasn’t halted on his
Rated 5 out of 5
Anonymous Reviewer –
Çok iyi çok fazla para kazandım I LOVE YOU
Rated 1 out of 5
Anonymous Reviewer –
Terrible customer service. I’ve been a customer since they opened. I expected better treatment for a regular client. 0/5
Rated 5 out of 5
Anonymous Reviewer –
Customer Service (gustavo) is awesome. I appreciate what TPT is doing. A+++
Rated 5 out of 5
Anonymous Reviewer –
Excelente experiência. Uma das melhores mesas para se operar, sem dúvidas!
Rated 5 out of 5
Anonymous Reviewer –
the customer service in take profit are the best in the prop firm industry, their quick to reponse and resolve any issues,very friendly supoort staff’s thank Susie for your prompt action i resolving my issue in my accounts,thanks alot
Rated 5 out of 5
Anonymous Reviewer –
Klein my friend, you were the only agent who really wants to help me out, people like you deserves way much more in this company because you’ve been totally honest with me, also helped me to not lose my account.Thanks brow
Rated 5 out of 5
Anonymous Reviewer –
Christine was great at customer service!Clear, fast, helpful in the chat around midnight
Rated 5 out of 5
Anonymous Reviewer –
Maricar was quick in solving my problem.. I am very happy with the excellent service. Thank you.
Rated 5 out of 5
Anonymous Reviewer –
I was able to get help rather quickly to sign up from Maricar pleasantly surprised.
Rated 5 out of 5
Anonymous Reviewer –
Best platform for trading! This is a serious place to grow as a trader and elevate your life!
Rated 5 out of 5
Anonymous Reviewer –
I love TPT, same day payooooouts are a game changer
Rated 5 out of 5
Anonymous Reviewer –
I have dealt several times with Fernando and he has always clear my questions in seconds. It makes a huge difference with other platforms. Keep up the great work Takeprofit.
Rated 1 out of 5
Anonymous Reviewer –
Uselees customer service and they do not spicify that are only some pairs allowed, huge slippage, and no options to cancell orders due to huge slippage. and they act like don’t know what is.DO NOT BUY THIS SCAM
Rated 5 out of 5
Anonymous Reviewer –
Awesome experience,I’m loving it.Every withdraw I made came through with no single problem.
Anonymous Reviewer –
So far I have had to reach out to tech support a couple of times and each time I’ve received a response within minutes to an hour or so. IMO great customer service!!
Anonymous Reviewer –
I’ve been messaging customer service for the past two days and it’s basically non existent. I keep getting generic responses. It says I’m talking to a human but it’s the most robotic human ever. Now I can’t get a response at all. Passed my eval however the system isn’t updating and I’ve been trying to get someone to fix the issue for the past two days.
Anonymous Reviewer –
Since day one they have been very responsive. I have to admit I didn’t pay attention to all of the rules initially and accidentally left a position open over night. Other than that everything has been smooth. I’ve passed 4 challenges, working on my 5th now. Awesome team!
Anonymous Reviewer –
Maricar was great at helping me figure out the issues I had with my TradingView and Travovate connection. The platforms were telling me I wasn’t able to trade some specific instruments in the futures markets, and it was my first time using the Take Profit Trader services. The minor issue was that I was not connected and had not updated my Market Data to sync. It was a great, quick help. In addition, she responded quickly and helped me figure out the problems. Thanks, Appreciated.
Anonymous Reviewer –
knowing that you can contact them 24/5 is really something that put one at ease. not speaking to a bot, makes the conversation come alive. the person that responded to my query was polite and clear with his answers. so definitely a company to deal with. a suggestion: DLL should pause the account if breached. Max DD should cancel the account
Anonymous Reviewer –
My first time in this prop firm and I am so happy with their rules and payment methods and above all recognize good treatment from Susie through online web chat.
Anonymous Reviewer –
Good customers service
Anonymous Reviewer –
This company truly stands out for its exceptional service and efficiency. From the moment I started using their platform, I was impressed by how quickly their customer support responded through the chat feature. Whether I had a question or needed assistance, they were always prompt and helpful, ensuring that my experience was seamless.One of the most impressive aspects of their service is the speed at which they process payouts. Once your account is funded and you’ve met the necessary requirements, you can expect to receive your payout in your ACH bank account by the very next day. This level of efficiency is rare and greatly appreciated.I also want to highlight their dedication to customer satisfaction. I accidentally reset the wrong account, and their team immediately stepped in to fix the issue. Not only did they rectify the mistake, but they also credited me for the reset, which I mistakenly triggered. It’s reassuring to know that there’s a company that genuinely cares about its customers and goes above and beyond to ensure they are satisfied.For anyone considering trading with this company, I highly recommend them. Their commitment to fast, reliable service and customer satisfaction makes them an excellent choice for both new and experienced traders. Just be sure to follow their guidelines, and you’ll find yourself in good hands. This company is a prime example of how customer service should be done.
Anonymous Reviewer –
Хорошые и быстрые ответы получил на поставленные вопросы от персонала takeprofittrader ,так держать 😎
Anonymous Reviewer –
I’ve always interacted with almost the same customer service representatives, and they’ve been helpful. However, I chatted with Karina earlier today, and she was impeccable. It felt like she knew the ins and outs of the company and was able to resolve my issue effectively. I really appreciate Take Profit’s superb customer service!
Anonymous Reviewer –
I had to change my PayPal details to a bank account Jekaterina helped me and got it approved right away. Money was in the account in a few minutes. I’m surprised with how fast they are. second payout
Anonymous Reviewer –
Clear and Concise…………Great experience.
Anonymous Reviewer –
Easy to use website and straight forward rules. Every time I reached out with a question I got a very clear response. I passed my evaluation and am excited to continue with Take Profit Trader. Highly recommend -Mike
Anonymous Reviewer –
superbe support from karina !Takkeprofit best propfirm
Anonymous Reviewer –
I am new to takeprofittrader. Yesterday was the first trading day with a pro account. The dashboard didn’t update on time, which I experienced before. When I reached out to customer service, Christine sent me a snapshot of my trading result and explained the dashboard may have some delay and will be updated soon. It is great to have the timely support for a new customer.
Anonymous Reviewer –
Maricar fue clara y precisa con su respuesta. Muchas gracias.
Anonymous Reviewer –
2nd review this week! Thank you take profit team for the incredible help getting my account set right!!
Anonymous Reviewer –
I have tried most of the prop firms and TakeProfit Trader is simply the best with the ease of use to the lenient rules they have you wont find another prop firm better!
Anonymous Reviewer –
I made a purchase with a discount code earlier today. However, there was a blunder on my end where I forgot to “apply” the discount code and ended up paying for it with the full price. Contacted support and within less than 2 mins, I got a reply saying that they will refund the cost difference and apply the discount code benefit to the account I had purchased.This is the only futures firm that would do this for their customer, I guarantee that a partnership with them will not make you regret it.
Anonymous Reviewer –
I paid full price for an EVAL and missed applying the coupon code. I reached customer service immediately and “Bernardo” (Customer service rep) was very helpful in assisting me quickly process a partial refund and applied the coupon code for me.He went above and beyond and quickly addressed the issue that was my mistake.Really makes me feel I’d want to continue doing business with TakeProfitTrader.
Anonymous Reviewer –
The team took the time to listen to my concerns, research the issue and come to an amicable solution with me. I appreciate all the participates time and effort!
Anonymous Reviewer –
Excellent service and very knowledgeable responses to my questions…the opposite of APEX TRADING…sorry Apex but you cant compete with TAKE PROFIT TRADER !
Anonymous Reviewer –
My questions were answered and my issues were resolved.
Anonymous Reviewer –
Huge shout to Fernando. Fast replies, always on point. Also, loved working with Take Profit Trader because of their rules.
Anonymous Reviewer –
This Company has the worst customer service they are a complete SCAM stay FAR WAY!!!! Slippage is terrible and refuse to work with you and bill you without your consent.
Anonymous Reviewer –
Maricar the customer service representative was very helpful and very knowledgeable about my many questions. I didn’t even expect to get a response tonight seeing that it is Labor Day! Nevertheless, after my inquiry, I got an immediate response through the chat within one minute! We’ll done, Take Profit, and many thanks, Maricar!
Anonymous Reviewer –
Excellent customer service was provided by Christine who resolved all the issues quickly and was very well informed.
Anonymous Reviewer –
Customer service was awesome, Ryan.V was awesome, he told me everything I needed to get started on my funded account journey. Thanks Ryan.V 🫡
Anonymous Reviewer –
First time with a prop firm. i had an error with the account setup and Susie knocked it out of the park with fast help.
Anonymous Reviewer –
1100 daily drawdown is killer. 1 red candle and you will get killed everyday. Otherwise take profit wud have been my go to.
Anonymous Reviewer –
Great customer service and payout structure.
Anonymous Reviewer –
i had a problem that i cant trade after i connected tradovate to tradingview but girl with the name Maricar helped me. it was a pleasure to speak and work with her! thanks
Anonymous Reviewer –
Fui atendido pela Alemar Mercado, ela resolveu meu problema e esclareu minha dúvida rapidamente
Anonymous Reviewer –
support team is great Christine was very nice and helpful
Anonymous Reviewer –
bast customer service and really good propfiram
Anonymous Reviewer –
Do not waste your money. On my first day I was up $1100 and the halted the trade from 11am-5 so I got liquidated on my first day. I wasn’t able to sell so I looked on my friends takeprofit the stock wasn’t halted on his
Anonymous Reviewer –
Çok iyi çok fazla para kazandım I LOVE YOU
Anonymous Reviewer –
Terrible customer service. I’ve been a customer since they opened. I expected better treatment for a regular client. 0/5
Anonymous Reviewer –
Customer Service (gustavo) is awesome. I appreciate what TPT is doing. A+++
Anonymous Reviewer –
Excelente experiência. Uma das melhores mesas para se operar, sem dúvidas!
Anonymous Reviewer –
the customer service in take profit are the best in the prop firm industry, their quick to reponse and resolve any issues,very friendly supoort staff’s thank Susie for your prompt action i resolving my issue in my accounts,thanks alot
Anonymous Reviewer –
Klein my friend, you were the only agent who really wants to help me out, people like you deserves way much more in this company because you’ve been totally honest with me, also helped me to not lose my account.Thanks brow
Anonymous Reviewer –
Christine was great at customer service!Clear, fast, helpful in the chat around midnight
Anonymous Reviewer –
Maricar was quick in solving my problem.. I am very happy with the excellent service. Thank you.
Anonymous Reviewer –
I was able to get help rather quickly to sign up from Maricar pleasantly surprised.
Anonymous Reviewer –
Best platform for trading! This is a serious place to grow as a trader and elevate your life!
Anonymous Reviewer –
I love TPT, same day payooooouts are a game changer
Anonymous Reviewer –
I have dealt several times with Fernando and he has always clear my questions in seconds. It makes a huge difference with other platforms. Keep up the great work Takeprofit.
Anonymous Reviewer –
Uselees customer service and they do not spicify that are only some pairs allowed, huge slippage, and no options to cancell orders due to huge slippage. and they act like don’t know what is.DO NOT BUY THIS SCAM
Anonymous Reviewer –
Awesome experience,I’m loving it.Every withdraw I made came through with no single problem.