I purchased 2 5oK accounts with Take Profit Trader using their 50% discount code NEWYEAR50. The code did not apply the discount on the 2nd purchase, and I was charged the full price. I contacted customer service and spoke with Susie, who gave me an immediate refund. Great Service!
Rated 1 out of 5
Anonymous Reviewer –
I have to give them a lower rating for simply lying. They are outright lying and saying they are having issues with Tradovate/Ninjatrader automated risk settings on the backend. However, I spoke to Tradovate and they say there is no issue with using risk settings. It’s take profit refusing to activate the feature for traders. I have screenshot proof of a TakeprofitTrader rep saying the automated risk settings feature is broken then I have an another screen shot of Tradovate/ninjatrader saying there are ZERO issues on their side and that it’s just TakeProfitTrader not wanting to enable the feature for traders. Not having automated risk settings means to exit a trade, you will have to create a NEW open market order, which can be seen by other traders. This is a dangerous game to play and TakeProfitTrader is well aware how risky that can be.So I learned that Takeprofit locked the risk settings so they can activate the $2000 drawdown (loss limit they promised was not a thing). I asked TakeProfit to manually add in a daily loss/profit for my account and they refused. Crap company. its an easy logical request but they refuse. Will get my next payout and close my account with them.
Rated 5 out of 5
Anonymous Reviewer –
Good customer service. Laine was patient with me and fixed my issue.
Rated 1 out of 5
Anonymous Reviewer –
I’ve asked the same question repeatedly but never got my needed answer. The customer reps need to read the questions carefully.
Rated 5 out of 5
Anonymous Reviewer –
Takeprofittrader has the best payout policy ever. It is fast and convenient. Also, their customer service is 24 hours. It is always available and agents are not hard to reach unlike their peers. Pricing is also reasonable considering their day 1 payout policy. This company feels dependable and reliable unlike similar entities on the internet. I am glad that I gave Takeprofittrader a shot. They live up to their name.
Rated 1 out of 5
Anonymous Reviewer –
THEY ARE SCAMMERS. I PASSED MY EVAL ACCOUNT AND IT HAS BEEN 2 DAYS AND MY PRO ACCOUNT IS STILL NOT ACTIVE. I’VE REACHED OUT TO CUSTOMER SERVICE MULTIPLE TIMES AND HAVE BEEN TOLD A MANAGER WOULD CONTACT ME. NO ONE HAS CONTACTED ME. I’M REPORTING ALL CHARGES TO MY BANK FOR FRAUD. STAY AWAY FROM THIS COMPANY!!
Rated 5 out of 5
Anonymous Reviewer –
Alvin,This dude is a fireball. One of the top reps at TPT. There are few others like him and I have mentioned them on here before, but this dude is something else. Respectful, detail oriented, patient, and resolve all of the issues right there and then with positive attitude. I am not going to lie he is a rockstar.
Rated 4 out of 5
Anonymous Reviewer –
I accidentally had another promo code applied when I bought my 50k account. And Alvin L was very helpful getting me a refund so I could use the correct promo code this time. I appreciate his fast answers because earlier in the day the other support staff were not responding. But overall good experience.
Rated 5 out of 5
Anonymous Reviewer –
Quick attention and successful solution.
Rated 2 out of 5
Anonymous Reviewer –
I was double charged and the company wouldn’t stand behind it. $200 charged, was issued a $100 credit after they canceled my $53k passed eval. I have all pictures of bank statements. Would not reinstate my account.
Rated 1 out of 5
Anonymous Reviewer –
If you opt for cheap services, expect the following issues. I have proof and can provide it anytime.Login Issues: The system doesn’t accept my email ID. I have to try connecting with three different email IDs. Sometimes, the reset link is sent after 2 hours or the next day, and it expires before I can use it.Live Chat Problems: Sometimes, live chat works great, but most of the time, it takes hours to get a reply. By the time I get a response, the session disconnects, and I have to start from scratch.Trading Issues: The platform constantly refreshes and freezes. When I was trading, my account partially blew, and I asked about TradingView. No one answered until I sent three emails the next day using three different email IDs. There was a similar issue with TopStep; they reset the account as a goodwill gesture. However, this company asked me to provide proof, which I didn’t have because I hadn’t taken screenshots. I shouldn’t have to contact Tradavate as I paid for this service.Time Waste: You will lose your patience and money.Poor Customer Retention: They focus on promotions to attract new customers instead of keeping current customers happy. It’s a shame they don’t prioritize their loyal customers.
Rated 1 out of 5
Anonymous Reviewer –
Customer service is a garbage, I try many times and they never answer or take too long….if your customers numbers increase also agent need be increase too, not all os profit TPT need invest in agent and not put all your profit in your pocket,,,😡😡😡😡
Rated 5 out of 5
Anonymous Reviewer –
Laine did a good job helping me out with my issue with my account.
Rated 5 out of 5
Anonymous Reviewer –
Atendimento é ótimo suporte rápido e sem dúvida a melhor mesa proprietária que pode-se trabalhar.
Rated 3 out of 5
Anonymous Reviewer –
NEVER AGAIN.Great payout policy (others are catching up). Evals have good rules however once you reach Pro trailing daily drawdown kicks in. Trailing drawdown is incredibly punitive to traders… you can have winning trades that lower your overall drawdown — even if you trail your take profit closely to price. I had several accounts with capital left but were lost to the trailing drawdown limit being reached and resets are very expensive.Weirdly, trailing drawdown does not exist on Evals or Pro+ only once you reach Pro.I will never again use a prop firm that has a daily trailing drawdown and urge caution for traders not familiar with how it works. Coming from Topstep which does not have this it was an absolute shock.I will never again use TPT as long as this stupid rule is in place. Going back to Topstep which has no daily trailing drawdown and is implementing daily payouts once you get to Live funded accounts.Unfortunate because I liked this firm a lot.
Rated 5 out of 5
Anonymous Reviewer –
Angel was really an Angel. She was able to assist me with my test accounts. I bought them with the promo code but 3 of them were charged the full price. Angel was able to process the refund and change the account to the promotion. Thank you TPT.
Rated 5 out of 5
Anonymous Reviewer –
Excellent support. Readily willing to provide any information at any time.
Rated 5 out of 5
Anonymous Reviewer –
Great customer support (Ryan V).Fast response. Efficient.
Rated 5 out of 5
Anonymous Reviewer –
Great prop firm. They have good customer service, easy to follow rules, and good pricing. One of the best companies out there.
Rated 5 out of 5
Anonymous Reviewer –
Tem uma moça de nome Britta que quero deixar meus parabens em especial pelo trabalho e dedicação. muito atenciosa, explica de forma facil e muito didática. Dá para entender perfeitamente suas explicações. obrigado
Rated 5 out of 5
Anonymous Reviewer –
I’ll definitely keep this updated. I’m only 24 Hour in and so far so good.
Rated 4 out of 5
Anonymous Reviewer –
Hoje demorou mais que o normal, mas fui atendido bem, obrigado.
Rated 5 out of 5
Anonymous Reviewer –
I brought an eval and some how the promocode was not applied. The full amount was billed and I wrote Support immediately to address the problem. Support was very kind and helpful and the code was applied to my purchase and the overpaid amount was returned to my creditcard.
Rated 5 out of 5
Anonymous Reviewer –
I got a little mix up on my end and not only were they quick to fix my mistake with no hassle they’re fair and will help you even if the mistake is made by you. Also the NO FEE code is a steal. Good work, TPT
Rated 5 out of 5
Anonymous Reviewer –
I recently created a Take Profit Trader account and was blown away at the timely and responsive customer support. This was a far different experience than another funded trading firm I came from.
Rated 5 out of 5
Anonymous Reviewer –
Customer service is topnotch. Had an issue with reset but was taken care of in less than five minutes. no hassle at all. No experience with payouts with this company yet but hopefully soon. Will add a separate review on that experience next.
Rated 5 out of 5
Anonymous Reviewer –
the support/help desk has been great. It is nice for a change to get a real human being straight away. It seems their website is still ironing out some kinks, but so far I have been very impressed with how they work. Note that once you go pro, you are constrained by a trailing drawdown. Just keep size small and you will be fine. I am not yet at a point where I can comment much on the payouts. But if its as smooth as the rest of the experience, will be good as well. I will follow up with another review then
Rated 5 out of 5
Anonymous Reviewer –
I had an excellent experience with the profit team’s agents. I had a question about my order, and Christine was incredibly helpful. She took the time to thoroughly explain the process, answered all of my questions, and even followed up with an email to confirm everything. I really appreciated how professional and friendly she was. Thanks to her, I now feel confident about my purchase and will definitely be using their services again!”
Rated 5 out of 5
Anonymous Reviewer –
Elizabeth was quick and answer my questions and resolve the issue I had. Thank you for your help.
Rated 1 out of 5
Anonymous Reviewer –
they are scammers. they will steal all money from your accounts.
Rated 4 out of 5
Anonymous Reviewer –
Gave me the help I need
Rated 5 out of 5
Anonymous Reviewer –
This is a great prop firm to trade with. They do what they say they will do and their customer support is top notch. They resolve any issues or answer any questions within minutes.
Rated 5 out of 5
Anonymous Reviewer –
I have just got my first payout. request today and hit my wise accounts within 5 hours. That is international transfer. I have already passed my second challenge.They keep to the promise of the daily payout in industry with excellent customer service. 5 stars from my points of view
Rated 5 out of 5
Anonymous Reviewer –
Lucas …. God Boy
Rated 5 out of 5
Anonymous Reviewer –
Customer service chat was perfect. Answered my question directly without any waste of time.
Rated 5 out of 5
Anonymous Reviewer –
Very reliable in their response with their costumer service and quick to escalate any issues
Rated 5 out of 5
Anonymous Reviewer –
Christine answered my question in minutes, at 2am in the morning… Very impressed. Clear answer with screenshot of the info I was asking about. TPT continues to impress. Thanks Christine.
Rated 5 out of 5
Anonymous Reviewer –
very nice and fast support , thank you john
Rated 5 out of 5
Anonymous Reviewer –
I received my first payout from TPT yesterday, and they processed the payment in less than 24 hours. The money just hit my Paypal in 12 hours.Adding that they have a daily payout policy makes them very very impressive.
Rated 5 out of 5
Anonymous Reviewer –
easy and quick response form a real person whom was very polite.
Rated 5 out of 5
Anonymous Reviewer –
Quick response to my questions
Rated 5 out of 5
Anonymous Reviewer –
One of the best prop firms!Great support, very friendly and always helpful!
Rated 5 out of 5
Anonymous Reviewer –
This prop firm is by far the best one out there. I had an issue with a failed creation of an account and Laine from support has assisted me promptly and resolved the issue in just minutes. Hats off to the team for building a firm that is focused on the trader.
Rated 5 out of 5
Anonymous Reviewer –
Great helpdesk. No matter which timezone I am in, I have always gotten a very quick response. They go out of their ways to solve the issues. Also I love their product. My favorite prop firm this moment. I can highly recommend this prop firm and pay outs are fast and reliable
Rated 5 out of 5
Anonymous Reviewer –
Great service, quick responses and reliable agents!!!
Rated 5 out of 5
Anonymous Reviewer –
Perfect muy eficaz
Rated 5 out of 5
Anonymous Reviewer –
Amazing customer service, and a great broker!
Rated 5 out of 5
Anonymous Reviewer –
Take Profit Trader is hands down the best prop firm to trade with. Payouts from day 1 of your Pro account, very few annoying rules like all the others, and an amazing customer support team to answer your questions and resolve issues QUICKLY. Christine helped me out tonight on a Sunday and I couldn’t be happier!
Rated 5 out of 5
Anonymous Reviewer –
Online Customer Support from TakeProfitTrader is 100% Always available and helpful. Luis F. was very helpful and knowledgeable about my questions also considering how difficult it is to get help as a trader, TakeProfitTrader is fast becoming the platform and prop firm of choice for most traders. They assisted me all the time from the most basic topic to the most complex ones and they are now not charging Activation fee $130 for the PRO account with the NOFEE30 Promo Code (I have not been paid for this review; this is purely to assist other traders). If this is not raising the bar high, I don’t know what to call it. Keep it up TakeProfitTrader takeprofittrader.com
Rated 5 out of 5
Anonymous Reviewer –
I was expecting a glitch with a couple of my accounts and I was able to reach out using the support chat and was able to receive help from Liane who helped solve all my problems in a timely manner while being busy helping others and it was late at night. I’m very grateful for her quick response and assistance
Anonymous Reviewer –
I purchased 2 5oK accounts with Take Profit Trader using their 50% discount code NEWYEAR50. The code did not apply the discount on the 2nd purchase, and I was charged the full price. I contacted customer service and spoke with Susie, who gave me an immediate refund. Great Service!
Anonymous Reviewer –
I have to give them a lower rating for simply lying. They are outright lying and saying they are having issues with Tradovate/Ninjatrader automated risk settings on the backend. However, I spoke to Tradovate and they say there is no issue with using risk settings. It’s take profit refusing to activate the feature for traders. I have screenshot proof of a TakeprofitTrader rep saying the automated risk settings feature is broken then I have an another screen shot of Tradovate/ninjatrader saying there are ZERO issues on their side and that it’s just TakeProfitTrader not wanting to enable the feature for traders. Not having automated risk settings means to exit a trade, you will have to create a NEW open market order, which can be seen by other traders. This is a dangerous game to play and TakeProfitTrader is well aware how risky that can be.So I learned that Takeprofit locked the risk settings so they can activate the $2000 drawdown (loss limit they promised was not a thing). I asked TakeProfit to manually add in a daily loss/profit for my account and they refused. Crap company. its an easy logical request but they refuse. Will get my next payout and close my account with them.
Anonymous Reviewer –
Good customer service. Laine was patient with me and fixed my issue.
Anonymous Reviewer –
I’ve asked the same question repeatedly but never got my needed answer. The customer reps need to read the questions carefully.
Anonymous Reviewer –
Takeprofittrader has the best payout policy ever. It is fast and convenient. Also, their customer service is 24 hours. It is always available and agents are not hard to reach unlike their peers. Pricing is also reasonable considering their day 1 payout policy. This company feels dependable and reliable unlike similar entities on the internet. I am glad that I gave Takeprofittrader a shot. They live up to their name.
Anonymous Reviewer –
THEY ARE SCAMMERS. I PASSED MY EVAL ACCOUNT AND IT HAS BEEN 2 DAYS AND MY PRO ACCOUNT IS STILL NOT ACTIVE. I’VE REACHED OUT TO CUSTOMER SERVICE MULTIPLE TIMES AND HAVE BEEN TOLD A MANAGER WOULD CONTACT ME. NO ONE HAS CONTACTED ME. I’M REPORTING ALL CHARGES TO MY BANK FOR FRAUD. STAY AWAY FROM THIS COMPANY!!
Anonymous Reviewer –
Alvin,This dude is a fireball. One of the top reps at TPT. There are few others like him and I have mentioned them on here before, but this dude is something else. Respectful, detail oriented, patient, and resolve all of the issues right there and then with positive attitude. I am not going to lie he is a rockstar.
Anonymous Reviewer –
I accidentally had another promo code applied when I bought my 50k account. And Alvin L was very helpful getting me a refund so I could use the correct promo code this time. I appreciate his fast answers because earlier in the day the other support staff were not responding. But overall good experience.
Anonymous Reviewer –
Quick attention and successful solution.
Anonymous Reviewer –
I was double charged and the company wouldn’t stand behind it. $200 charged, was issued a $100 credit after they canceled my $53k passed eval. I have all pictures of bank statements. Would not reinstate my account.
Anonymous Reviewer –
If you opt for cheap services, expect the following issues. I have proof and can provide it anytime.Login Issues: The system doesn’t accept my email ID. I have to try connecting with three different email IDs. Sometimes, the reset link is sent after 2 hours or the next day, and it expires before I can use it.Live Chat Problems: Sometimes, live chat works great, but most of the time, it takes hours to get a reply. By the time I get a response, the session disconnects, and I have to start from scratch.Trading Issues: The platform constantly refreshes and freezes. When I was trading, my account partially blew, and I asked about TradingView. No one answered until I sent three emails the next day using three different email IDs. There was a similar issue with TopStep; they reset the account as a goodwill gesture. However, this company asked me to provide proof, which I didn’t have because I hadn’t taken screenshots. I shouldn’t have to contact Tradavate as I paid for this service.Time Waste: You will lose your patience and money.Poor Customer Retention: They focus on promotions to attract new customers instead of keeping current customers happy. It’s a shame they don’t prioritize their loyal customers.
Anonymous Reviewer –
Customer service is a garbage, I try many times and they never answer or take too long….if your customers numbers increase also agent need be increase too, not all os profit TPT need invest in agent and not put all your profit in your pocket,,,😡😡😡😡
Anonymous Reviewer –
Laine did a good job helping me out with my issue with my account.
Anonymous Reviewer –
Atendimento é ótimo suporte rápido e sem dúvida a melhor mesa proprietária que pode-se trabalhar.
Anonymous Reviewer –
NEVER AGAIN.Great payout policy (others are catching up). Evals have good rules however once you reach Pro trailing daily drawdown kicks in. Trailing drawdown is incredibly punitive to traders… you can have winning trades that lower your overall drawdown — even if you trail your take profit closely to price. I had several accounts with capital left but were lost to the trailing drawdown limit being reached and resets are very expensive.Weirdly, trailing drawdown does not exist on Evals or Pro+ only once you reach Pro.I will never again use a prop firm that has a daily trailing drawdown and urge caution for traders not familiar with how it works. Coming from Topstep which does not have this it was an absolute shock.I will never again use TPT as long as this stupid rule is in place. Going back to Topstep which has no daily trailing drawdown and is implementing daily payouts once you get to Live funded accounts.Unfortunate because I liked this firm a lot.
Anonymous Reviewer –
Angel was really an Angel. She was able to assist me with my test accounts. I bought them with the promo code but 3 of them were charged the full price. Angel was able to process the refund and change the account to the promotion. Thank you TPT.
Anonymous Reviewer –
Excellent support. Readily willing to provide any information at any time.
Anonymous Reviewer –
Great customer support (Ryan V).Fast response. Efficient.
Anonymous Reviewer –
Great prop firm. They have good customer service, easy to follow rules, and good pricing. One of the best companies out there.
Anonymous Reviewer –
Tem uma moça de nome Britta que quero deixar meus parabens em especial pelo trabalho e dedicação. muito atenciosa, explica de forma facil e muito didática. Dá para entender perfeitamente suas explicações. obrigado
Anonymous Reviewer –
I’ll definitely keep this updated. I’m only 24 Hour in and so far so good.
Anonymous Reviewer –
Hoje demorou mais que o normal, mas fui atendido bem, obrigado.
Anonymous Reviewer –
I brought an eval and some how the promocode was not applied. The full amount was billed and I wrote Support immediately to address the problem. Support was very kind and helpful and the code was applied to my purchase and the overpaid amount was returned to my creditcard.
Anonymous Reviewer –
I got a little mix up on my end and not only were they quick to fix my mistake with no hassle they’re fair and will help you even if the mistake is made by you. Also the NO FEE code is a steal. Good work, TPT
Anonymous Reviewer –
I recently created a Take Profit Trader account and was blown away at the timely and responsive customer support. This was a far different experience than another funded trading firm I came from.
Anonymous Reviewer –
Customer service is topnotch. Had an issue with reset but was taken care of in less than five minutes. no hassle at all. No experience with payouts with this company yet but hopefully soon. Will add a separate review on that experience next.
Anonymous Reviewer –
the support/help desk has been great. It is nice for a change to get a real human being straight away. It seems their website is still ironing out some kinks, but so far I have been very impressed with how they work. Note that once you go pro, you are constrained by a trailing drawdown. Just keep size small and you will be fine. I am not yet at a point where I can comment much on the payouts. But if its as smooth as the rest of the experience, will be good as well. I will follow up with another review then
Anonymous Reviewer –
I had an excellent experience with the profit team’s agents. I had a question about my order, and Christine was incredibly helpful. She took the time to thoroughly explain the process, answered all of my questions, and even followed up with an email to confirm everything. I really appreciated how professional and friendly she was. Thanks to her, I now feel confident about my purchase and will definitely be using their services again!”
Anonymous Reviewer –
Elizabeth was quick and answer my questions and resolve the issue I had. Thank you for your help.
Anonymous Reviewer –
they are scammers. they will steal all money from your accounts.
Anonymous Reviewer –
Gave me the help I need
Anonymous Reviewer –
This is a great prop firm to trade with. They do what they say they will do and their customer support is top notch. They resolve any issues or answer any questions within minutes.
Anonymous Reviewer –
I have just got my first payout. request today and hit my wise accounts within 5 hours. That is international transfer. I have already passed my second challenge.They keep to the promise of the daily payout in industry with excellent customer service. 5 stars from my points of view
Anonymous Reviewer –
Lucas …. God Boy
Anonymous Reviewer –
Customer service chat was perfect. Answered my question directly without any waste of time.
Anonymous Reviewer –
Very reliable in their response with their costumer service and quick to escalate any issues
Anonymous Reviewer –
Christine answered my question in minutes, at 2am in the morning… Very impressed. Clear answer with screenshot of the info I was asking about. TPT continues to impress. Thanks Christine.
Anonymous Reviewer –
very nice and fast support , thank you john
Anonymous Reviewer –
I received my first payout from TPT yesterday, and they processed the payment in less than 24 hours. The money just hit my Paypal in 12 hours.Adding that they have a daily payout policy makes them very very impressive.
Anonymous Reviewer –
easy and quick response form a real person whom was very polite.
Anonymous Reviewer –
Quick response to my questions
Anonymous Reviewer –
One of the best prop firms!Great support, very friendly and always helpful!
Anonymous Reviewer –
This prop firm is by far the best one out there. I had an issue with a failed creation of an account and Laine from support has assisted me promptly and resolved the issue in just minutes. Hats off to the team for building a firm that is focused on the trader.
Anonymous Reviewer –
Great helpdesk. No matter which timezone I am in, I have always gotten a very quick response. They go out of their ways to solve the issues. Also I love their product. My favorite prop firm this moment. I can highly recommend this prop firm and pay outs are fast and reliable
Anonymous Reviewer –
Great service, quick responses and reliable agents!!!
Anonymous Reviewer –
Perfect muy eficaz
Anonymous Reviewer –
Amazing customer service, and a great broker!
Anonymous Reviewer –
Take Profit Trader is hands down the best prop firm to trade with. Payouts from day 1 of your Pro account, very few annoying rules like all the others, and an amazing customer support team to answer your questions and resolve issues QUICKLY. Christine helped me out tonight on a Sunday and I couldn’t be happier!
Anonymous Reviewer –
Online Customer Support from TakeProfitTrader is 100% Always available and helpful. Luis F. was very helpful and knowledgeable about my questions also considering how difficult it is to get help as a trader, TakeProfitTrader is fast becoming the platform and prop firm of choice for most traders. They assisted me all the time from the most basic topic to the most complex ones and they are now not charging Activation fee $130 for the PRO account with the NOFEE30 Promo Code (I have not been paid for this review; this is purely to assist other traders). If this is not raising the bar high, I don’t know what to call it. Keep it up TakeProfitTrader takeprofittrader.com
Anonymous Reviewer –
I was expecting a glitch with a couple of my accounts and I was able to reach out using the support chat and was able to receive help from Liane who helped solve all my problems in a timely manner while being busy helping others and it was late at night. I’m very grateful for her quick response and assistance