Customer service is top notch here at takeprofit! Christine fixed the issue in less then a few mins at 9pm pst when everyone else is mostly closed! Really appreciate your help and fast response Christine.
Rated 1 out of 5
Anonymous Reviewer –
Iniciei um teste essa semana usando o Tradingview. Correu tudo bem nos dois primeiros dias, mas no terceiro dia, ontem, fiz meus trades e consegui sair no positivo. Após recebi um email dizendo que quebrei a regra de manter um trade após 17:00 EST. Acontece que encerrei tudo antes das 16:00 EST. Verificando numa listagem que me mandaram encontrei trades que eu não fiz e que estavam ativos após o horário definido.Não reconheço os tradesE querem que pague nova avaliação.Não passa confiança a empresa
Rated 5 out of 5
Anonymous Reviewer –
Christine is amazing and was very helpful today with fixing my issues with my account.
Rated 5 out of 5
Anonymous Reviewer –
Iniciando na takeprofit com o melhor suporte.Parabéns ao atendente Ryan.V
Rated 2 out of 5
Anonymous Reviewer –
Hello I have been looking for a firm to trade with for some time and came across them they were initially helpful but now became very rude and cut me off and are not replying to my messages I am unsure why they are doing this but please people be careful and do your research before going with them. The person ended the convo before asking me if I needed help and also gave me wrong information as well the conversation ended with “that is all” after I started trying to ask questions for assistance.
Rated 5 out of 5
Anonymous Reviewer –
Great support! Fast response to my questions via chat and have always resolved my issues so far. Looking forward to working with this prop firm for many years to come.
Rated 5 out of 5
Anonymous Reviewer –
Instant customer support!! Love it!
Rated 5 out of 5
Anonymous Reviewer –
The rep was knowledgeable and helpful. The response time was less than 1 minute. I am so thankful and pleased with Takeprofittrader platform. Hands down the best platform I have traded yet
Rated 3 out of 5
Anonymous Reviewer –
Customer Service is good for the most part, but there are times where I reach out and they’re just unavailable for a day or so at a time. Also I’ve encountered some very rude Customer Service folks, but the majority of the interactions with CS has been positive and helpful.
Rated 5 out of 5
Anonymous Reviewer –
Very professional company, with super fast support.
Rated 5 out of 5
Anonymous Reviewer –
Great Platform Especially the Help that is provided by the back team got helped by Christine this morning process was smooth she was very professional and look forward to working with you guys in the present and in the future Thank you -Phoenix
Rated 5 out of 5
Anonymous Reviewer –
Christine from takeprofit was a pleasure to deal with and not only that fixed my reset issue within minutes. thank you for all your help
Rated 5 out of 5
Anonymous Reviewer –
Even though I fell more than 3 times I’ve had the pleasure of working with Take Profit and their customer service truly stands out. The team is incredibly responsive, professional, and always goes above and beyond to ensure my needs are met. It’s rare to find such dedication and attention to detail these days. Highly recommend them for anyone looking for top-tier service!
Rated 5 out of 5
Anonymous Reviewer –
I want to thank Christine for the assistance given today.Immediate response w accurate answers. Thank you so much
Rated 5 out of 5
Anonymous Reviewer –
Customer support is very responsive. I would avoid the rithimic feed when buying a challenge i had a number of issues with since buying the CQG feed which apparently all they allow for funded my journey with takeprofittrader has been much smoother. will write another review after first payout. today i was able to pass at 150K challenge
Rated 5 out of 5
Anonymous Reviewer –
Great experience with Rhayan, he was quick with the responses and quickly resolved my problem.
Rated 5 out of 5
Anonymous Reviewer –
I received instant access to a chat support person and my issue was corrected promply. Very impressive customer service
Rated 5 out of 5
Anonymous Reviewer –
I had reset an account due to hitting the daily loss limit. I thought I had reset the account. Instead I had reset another account that was active. Reached out to customer service via chat and Anastasia was able to help me out. She gave me a credit to reactivate the disabled account. She then set the balance to active account I had reset. I thought for sure I would have reset it myself and start from scratch. After all it was my mistake. The checkout process is designed for you to double check what it is you want to buy. I know that a lot of reviews are about customer service. Some people might think that gets old. It doesn’t. Customer service means a lot to me. She could have just told me I was out of luck and reset it myself. This tells me that Take Profit Trader genuinely cares for it’s customers. I even received an email copy of the chat. The rules and requirements set in the evaluations and Pro accounts are there for a reason. It’s not meant to be easy. It’s meant to prove yourself to yourself and to them.
Rated 5 out of 5
Anonymous Reviewer –
Aleksandra made my experience great. I logged into Tradovate after subscribing to two 50k accts. the data was delayed 10 minutes. clicked on the chat icon and in no time Aleksandra responded. I explained the situation and in a matter of minutes she did something on her end and voila. Data was live. That’s what I call amazing customer service. Pessimists may say data should not have been delayed to begin with, but they are missing the point. Customer service stepped up big. Again, thx Aleksandra and TPT!
Rated 5 out of 5
Anonymous Reviewer –
Great customer service!Susie answer my question and was very fast and knowledgble! Susie you’re the best!
Rated 5 out of 5
Anonymous Reviewer –
Great customer service. Thanks Christine!
Rated 5 out of 5
Anonymous Reviewer –
Got some problem with connection, support agent Angel, must be really from the sky.. She have skills and passion help folks like me, with limited knowledge get thinks done . Great team
Rated 5 out of 5
Anonymous Reviewer –
Was having some tech issues with login, support got me logged in and the situation corrected quickly.
Rated 5 out of 5
Anonymous Reviewer –
Karina was 10/10. Excellent customer service.
Rated 5 out of 5
Anonymous Reviewer –
Take profit trader continous to go above and beyond to mae sure that their customers are adequately informed on the rules to better manage their accounts
Rated 5 out of 5
Anonymous Reviewer –
Quick and easy support.
Rated 5 out of 5
Anonymous Reviewer –
Great customer service 24/7. The rules are quite reasonable as is pricing.
Rated 5 out of 5
Anonymous Reviewer –
I was so frustrated when I had problems signing up. But Take Profit Trader’s live chat is a really really heart-warming experience. I must mention Christine. She was so so so nice in assisting me. My biggest thanks to Christine and to Take Profit Trader. You are indeed the best prop firm out there!
Rated 5 out of 5
Anonymous Reviewer –
Customer service is the best. I spoke with Karina who went above and beyond to fix my withdrawal concern which was an overlook on my end. Take Profit pays out on time and would recommend this prop firm to anyone.
Rated 1 out of 5
Anonymous Reviewer –
This company is not customer friendly all they want is your money. I received an email on Friday that my account was disabled and I was wondering why it was disabled that I didn’t break any rules. So when reached out to them I was told that I left one micro order opened, it wasn’t that the order got filled and blew my account I told them that it wasn’t something I did intentionally that they should pardon me but they said no I have to pay for $100 reset. It not that I can’t pay for $100 reset if the account is blown but paying for reset for the account that wasn’t even filled! I have seen other firms that will just cancel the order for you and it will be fine. TBH it very frustrating. At least there should be a way you let your customers know that everything is not money or rules.
Rated 4 out of 5
Anonymous Reviewer –
customer service is the best of any prop firm. payouts are quick only negative is i wish there were promotions or sales to renew pro accounts
Rated 5 out of 5
Anonymous Reviewer –
I was overcharged for the full price of a $50K account. I used the chat, and Bernardo was able to refund the overcharge in a matter of minutes. Excellent customer service and immediate attention. Thanks again Bernardo!!
Rated 5 out of 5
Anonymous Reviewer –
TPT always super support! So far one of the best experiences I have had dealing with prop firms. Highly recommended. Fernando helped me out with an issue and it was fixed in a matter of minutes.
Rated 5 out of 5
Anonymous Reviewer –
I love everything about this company. The prices and specials are great for being able to take money every day. Their payout policy is the best in the business. But to me the most important factor which is lacking in so many other prop firms is their customer service. I get immediate help via chat even during trading. So there’s no losing trading hours waiting for days for someone to respond. I have used a lot of prop firms and by far the leader in every category
Rated 1 out of 5
Anonymous Reviewer –
I love everything about this company. The prices and specials are great for being able to take money every day. Their payout policy is the best in the business. But to me the most important factor which is lacking in so many other prop firms is their customer service. I get immediate help via chat even during trading. So there’s no losing trading hours waiting for days for someone to respond. I have used a lot of prop firms and by far the leader in every category
Rated 5 out of 5
Anonymous Reviewer –
TY Susie for answering my questions after hours. Prompt and specific answers.
Rated 5 out of 5
Anonymous Reviewer –
I had a problem where I accidentally reset a qualified account, Bernardo was awesome and very helpful.
Rated 5 out of 5
Anonymous Reviewer –
I love the service Take profit gives me A special thank you to Rhayan for helping me out today.
Rated 5 out of 5
Anonymous Reviewer –
This is the best prop firm in the space. Easy to understand rules and the best customer service out there! Also no waiting for payouts. Forget the rest, go with the best!
Rated 5 out of 5
Anonymous Reviewer –
Very fast response to any concern you have. And the account activation is very fast too. Great
Rated 5 out of 5
Anonymous Reviewer –
Very prompt and awesome customer service agent. My concern and questions were answered on the spot with very little idle time. Really appreciate the quick responses and I didn’t have to wait for back and forth emails to get my questions answered.Keep it up TPT.Kind Regards,SPea
Rated 5 out of 5
Anonymous Reviewer –
Fantastic customer service. Alemar was on top of my billing question and fixed my problem in just minutes. No back and forth, just taking care of the customer. A+++
Rated 5 out of 5
Anonymous Reviewer –
TPT has the best customer support I have encountered in this space. They respond quickly and the agents are all have deep knowledge of the platform. Looking forward to trading with them for many years to come.
Rated 5 out of 5
Anonymous Reviewer –
I want to start by acknowledging the outstanding support this company provides. Their customer service is truly exceptional; I can get immediate assistance via chat, even during trading hours, so I never lose valuable time waiting for help. Additionally, their competitive prices and daily specials make it easy to maximize earnings, and their payout policy is the best in the industry. Having experienced various prop firms, I can confidently say this one excels in every category.
Rated 5 out of 5
Anonymous Reviewer –
The best, Matheus me ajudou com todas minhas dúvidas.
Rated 5 out of 5
Anonymous Reviewer –
great prop firm to use, super helpful customer support very quick to get back to you. so easy to use and navigate. very happy
Rated 5 out of 5
Anonymous Reviewer –
Matheus was very helpful and patient while answering my questions and helping me out through some issues.Thanks Matheus!
Rated 5 out of 5
Anonymous Reviewer –
This company has consistently had some of the best customer support ive ever seen in this space. They message you back super quick and are determined to figure out what the issue is. They also supply tutorials pertaining to your needs.
Rated 1 out of 5
Anonymous Reviewer –
When the market is moving and you reset your account, they will delay the setup at least 30 minutes, specially if you try to set you account around 10.30 or 11 am ET. When I raised this question they answered, market is overloaded. This is a lie. No other Pro Firm delay the acrivitation such as TPT. this is my last reset.
Rated 5 out of 5
Anonymous Reviewer –
The company is great. Matuck was very helpful and nice 🙂
Anonymous Reviewer –
Customer service is top notch here at takeprofit! Christine fixed the issue in less then a few mins at 9pm pst when everyone else is mostly closed! Really appreciate your help and fast response Christine.
Anonymous Reviewer –
Iniciei um teste essa semana usando o Tradingview. Correu tudo bem nos dois primeiros dias, mas no terceiro dia, ontem, fiz meus trades e consegui sair no positivo. Após recebi um email dizendo que quebrei a regra de manter um trade após 17:00 EST. Acontece que encerrei tudo antes das 16:00 EST. Verificando numa listagem que me mandaram encontrei trades que eu não fiz e que estavam ativos após o horário definido.Não reconheço os tradesE querem que pague nova avaliação.Não passa confiança a empresa
Anonymous Reviewer –
Christine is amazing and was very helpful today with fixing my issues with my account.
Anonymous Reviewer –
Iniciando na takeprofit com o melhor suporte.Parabéns ao atendente Ryan.V
Anonymous Reviewer –
Hello I have been looking for a firm to trade with for some time and came across them they were initially helpful but now became very rude and cut me off and are not replying to my messages I am unsure why they are doing this but please people be careful and do your research before going with them. The person ended the convo before asking me if I needed help and also gave me wrong information as well the conversation ended with “that is all” after I started trying to ask questions for assistance.
Anonymous Reviewer –
Great support! Fast response to my questions via chat and have always resolved my issues so far. Looking forward to working with this prop firm for many years to come.
Anonymous Reviewer –
Instant customer support!! Love it!
Anonymous Reviewer –
The rep was knowledgeable and helpful. The response time was less than 1 minute. I am so thankful and pleased with Takeprofittrader platform. Hands down the best platform I have traded yet
Anonymous Reviewer –
Customer Service is good for the most part, but there are times where I reach out and they’re just unavailable for a day or so at a time. Also I’ve encountered some very rude Customer Service folks, but the majority of the interactions with CS has been positive and helpful.
Anonymous Reviewer –
Very professional company, with super fast support.
Anonymous Reviewer –
Great Platform Especially the Help that is provided by the back team got helped by Christine this morning process was smooth she was very professional and look forward to working with you guys in the present and in the future Thank you -Phoenix
Anonymous Reviewer –
Christine from takeprofit was a pleasure to deal with and not only that fixed my reset issue within minutes. thank you for all your help
Anonymous Reviewer –
Even though I fell more than 3 times I’ve had the pleasure of working with Take Profit and their customer service truly stands out. The team is incredibly responsive, professional, and always goes above and beyond to ensure my needs are met. It’s rare to find such dedication and attention to detail these days. Highly recommend them for anyone looking for top-tier service!
Anonymous Reviewer –
I want to thank Christine for the assistance given today.Immediate response w accurate answers. Thank you so much
Anonymous Reviewer –
Customer support is very responsive. I would avoid the rithimic feed when buying a challenge i had a number of issues with since buying the CQG feed which apparently all they allow for funded my journey with takeprofittrader has been much smoother. will write another review after first payout. today i was able to pass at 150K challenge
Anonymous Reviewer –
Great experience with Rhayan, he was quick with the responses and quickly resolved my problem.
Anonymous Reviewer –
I received instant access to a chat support person and my issue was corrected promply. Very impressive customer service
Anonymous Reviewer –
I had reset an account due to hitting the daily loss limit. I thought I had reset the account. Instead I had reset another account that was active. Reached out to customer service via chat and Anastasia was able to help me out. She gave me a credit to reactivate the disabled account. She then set the balance to active account I had reset. I thought for sure I would have reset it myself and start from scratch. After all it was my mistake. The checkout process is designed for you to double check what it is you want to buy. I know that a lot of reviews are about customer service. Some people might think that gets old. It doesn’t. Customer service means a lot to me. She could have just told me I was out of luck and reset it myself. This tells me that Take Profit Trader genuinely cares for it’s customers. I even received an email copy of the chat. The rules and requirements set in the evaluations and Pro accounts are there for a reason. It’s not meant to be easy. It’s meant to prove yourself to yourself and to them.
Anonymous Reviewer –
Aleksandra made my experience great. I logged into Tradovate after subscribing to two 50k accts. the data was delayed 10 minutes. clicked on the chat icon and in no time Aleksandra responded. I explained the situation and in a matter of minutes she did something on her end and voila. Data was live. That’s what I call amazing customer service. Pessimists may say data should not have been delayed to begin with, but they are missing the point. Customer service stepped up big. Again, thx Aleksandra and TPT!
Anonymous Reviewer –
Great customer service!Susie answer my question and was very fast and knowledgble! Susie you’re the best!
Anonymous Reviewer –
Great customer service. Thanks Christine!
Anonymous Reviewer –
Got some problem with connection, support agent Angel, must be really from the sky.. She have skills and passion help folks like me, with limited knowledge get thinks done . Great team
Anonymous Reviewer –
Was having some tech issues with login, support got me logged in and the situation corrected quickly.
Anonymous Reviewer –
Karina was 10/10. Excellent customer service.
Anonymous Reviewer –
Take profit trader continous to go above and beyond to mae sure that their customers are adequately informed on the rules to better manage their accounts
Anonymous Reviewer –
Quick and easy support.
Anonymous Reviewer –
Great customer service 24/7. The rules are quite reasonable as is pricing.
Anonymous Reviewer –
I was so frustrated when I had problems signing up. But Take Profit Trader’s live chat is a really really heart-warming experience. I must mention Christine. She was so so so nice in assisting me. My biggest thanks to Christine and to Take Profit Trader. You are indeed the best prop firm out there!
Anonymous Reviewer –
Customer service is the best. I spoke with Karina who went above and beyond to fix my withdrawal concern which was an overlook on my end. Take Profit pays out on time and would recommend this prop firm to anyone.
Anonymous Reviewer –
This company is not customer friendly all they want is your money. I received an email on Friday that my account was disabled and I was wondering why it was disabled that I didn’t break any rules. So when reached out to them I was told that I left one micro order opened, it wasn’t that the order got filled and blew my account I told them that it wasn’t something I did intentionally that they should pardon me but they said no I have to pay for $100 reset. It not that I can’t pay for $100 reset if the account is blown but paying for reset for the account that wasn’t even filled! I have seen other firms that will just cancel the order for you and it will be fine. TBH it very frustrating. At least there should be a way you let your customers know that everything is not money or rules.
Anonymous Reviewer –
customer service is the best of any prop firm. payouts are quick only negative is i wish there were promotions or sales to renew pro accounts
Anonymous Reviewer –
I was overcharged for the full price of a $50K account. I used the chat, and Bernardo was able to refund the overcharge in a matter of minutes. Excellent customer service and immediate attention. Thanks again Bernardo!!
Anonymous Reviewer –
TPT always super support! So far one of the best experiences I have had dealing with prop firms. Highly recommended. Fernando helped me out with an issue and it was fixed in a matter of minutes.
Anonymous Reviewer –
I love everything about this company. The prices and specials are great for being able to take money every day. Their payout policy is the best in the business. But to me the most important factor which is lacking in so many other prop firms is their customer service. I get immediate help via chat even during trading. So there’s no losing trading hours waiting for days for someone to respond. I have used a lot of prop firms and by far the leader in every category
Anonymous Reviewer –
I love everything about this company. The prices and specials are great for being able to take money every day. Their payout policy is the best in the business. But to me the most important factor which is lacking in so many other prop firms is their customer service. I get immediate help via chat even during trading. So there’s no losing trading hours waiting for days for someone to respond. I have used a lot of prop firms and by far the leader in every category
Anonymous Reviewer –
TY Susie for answering my questions after hours. Prompt and specific answers.
Anonymous Reviewer –
I had a problem where I accidentally reset a qualified account, Bernardo was awesome and very helpful.
Anonymous Reviewer –
I love the service Take profit gives me A special thank you to Rhayan for helping me out today.
Anonymous Reviewer –
This is the best prop firm in the space. Easy to understand rules and the best customer service out there! Also no waiting for payouts. Forget the rest, go with the best!
Anonymous Reviewer –
Very fast response to any concern you have. And the account activation is very fast too. Great
Anonymous Reviewer –
Very prompt and awesome customer service agent. My concern and questions were answered on the spot with very little idle time. Really appreciate the quick responses and I didn’t have to wait for back and forth emails to get my questions answered.Keep it up TPT.Kind Regards,SPea
Anonymous Reviewer –
Fantastic customer service. Alemar was on top of my billing question and fixed my problem in just minutes. No back and forth, just taking care of the customer. A+++
Anonymous Reviewer –
TPT has the best customer support I have encountered in this space. They respond quickly and the agents are all have deep knowledge of the platform. Looking forward to trading with them for many years to come.
Anonymous Reviewer –
I want to start by acknowledging the outstanding support this company provides. Their customer service is truly exceptional; I can get immediate assistance via chat, even during trading hours, so I never lose valuable time waiting for help. Additionally, their competitive prices and daily specials make it easy to maximize earnings, and their payout policy is the best in the industry. Having experienced various prop firms, I can confidently say this one excels in every category.
Anonymous Reviewer –
The best, Matheus me ajudou com todas minhas dúvidas.
Anonymous Reviewer –
great prop firm to use, super helpful customer support very quick to get back to you. so easy to use and navigate. very happy
Anonymous Reviewer –
Matheus was very helpful and patient while answering my questions and helping me out through some issues.Thanks Matheus!
Anonymous Reviewer –
This company has consistently had some of the best customer support ive ever seen in this space. They message you back super quick and are determined to figure out what the issue is. They also supply tutorials pertaining to your needs.
Anonymous Reviewer –
When the market is moving and you reset your account, they will delay the setup at least 30 minutes, specially if you try to set you account around 10.30 or 11 am ET. When I raised this question they answered, market is overloaded. This is a lie. No other Pro Firm delay the acrivitation such as TPT. this is my last reset.
Anonymous Reviewer –
The company is great. Matuck was very helpful and nice 🙂