Psalm was quick and efficient in fixing my issue. Amazing
Rated 5 out of 5
Anonymous Reviewer –
Kolade was great, helped me out so much
Rated 5 out of 5
Anonymous Reviewer –
Mr Murphy, understood my issue clearly and replied fast, precise and accurate.
Rated 5 out of 5
Anonymous Reviewer –
Quick and effective response
Rated 5 out of 5
Anonymous Reviewer –
avise que no iba a estar de vacaciones, me atendió ADE, y todo bien
Rated 5 out of 5
Anonymous Reviewer –
Customer service is great and Fauzi (an employee) helped me tons! They the best out there in terms of trading dashboard and also customer service
Rated 5 out of 5
Anonymous Reviewer –
I reset an account I had cancelled. I only had one day left before expiration and did not realize that a reset would not restart the count for the month. Billings page still said it would expire the next day. This alarmed me and I contacted MFF support. I was hopeful because I’m on multiple discords and MFF has had great reviews from many. Support agent Pratap was very helpful and offered a refund so that I could get a new eval. I received the refund receipt in my email just minutes later and super happy! Thank You!
Rated 5 out of 5
Anonymous Reviewer –
What an amazing team at My Funded Future, as evidenced by supports I received from Psalm. Timely and awesome!!
Rated 5 out of 5
Anonymous Reviewer –
quick response to questions all the time. when i have questions I can get a professional answer. Important to me as a professional trader. shoutout to Fauzi for the assist. Firm pays you when you hit your goals. No activation fees, modern platform. Constantly updating the technology and support. Keep it up.
Rated 5 out of 5
Anonymous Reviewer –
I had an issue purchasing and thanks to Michael and Nathan my issue was resolved pretty quick therefore I didn’t purchase via a competitor.
Rated 4 out of 5
Anonymous Reviewer –
FAUZI was quick to answer all my questions. I accidentally made too much on one trade and went over the 50% consistency rule for eval. It sucks cause it was $196 more than necessary so now I have to trade a little more. But it is what it is. Anyways, great and speedy service.
Rated 5 out of 5
Anonymous Reviewer –
Davi gave me great support and answered all of my questions regarding payouts so quickly even though it was through e-mail. Amazing support!
Rated 5 out of 5
Anonymous Reviewer –
Ike was a pleasure to speak with. I had MANY questions. He gave me full details, links, images, and info i needed. Ive used other platforms before but the communication here along with the detailed explaination of information made my search for info very easy. I still have more to read in their website but they were able to answer the things that stood out.
Rated 5 out of 5
Anonymous Reviewer –
Excellent service, very quick to respond. I thank Psalm for the support and clarifying all my doubts. This is my first time with this company and I was surprised by the speed with which they responded to my questions. Thank you.
Rated 5 out of 5
Anonymous Reviewer –
I couldn’t understand the differences between the starter and starter plus accounts, but got to speak with Ike in CS today. He mapped in out in a way that was easily understood, and even helped me save $350! before making a mistake. I’m super grateful, thanks again, Ike!
Rated 5 out of 5
Anonymous Reviewer –
The chat representative was responsive and knowledgeable
Rated 5 out of 5
Anonymous Reviewer –
Davi got back to me quickly to resolve an issue I came across and the communication was great overall.
Rated 5 out of 5
Anonymous Reviewer –
Hannah at MFFU was A+++Not only trading is stressful, but being a part of the support team is equally if not more stressful. There is a balance between running the business and taking care of your customers. Hannah was able to understand the issues I was facing and was able to respond with an equitable solution for all parties. If I could choose a member of the support team, I’d choose Hannah!
Rated 5 out of 5
Anonymous Reviewer –
Contacted customer service, spoke to Ike who was fantastic and very quick with the information requested. Amazing service
Rated 5 out of 5
Anonymous Reviewer –
Ike from the support team was super responsive and very efficient! Just had a simple question and didn’t want to have to wait any longer than 2 minutes to have it answered, so Ike delivered. Very efficient support team for a very efficient firm.
Rated 5 out of 5
Anonymous Reviewer –
Ike was ablsolutely helpful and kind!!!My experience it was perfect!!!
Rated 5 out of 5
Anonymous Reviewer –
i had conversation with Davi and he gave exact and exhaustive answers to my questions. he covered every important point
Rated 5 out of 5
Anonymous Reviewer –
great costumer services. michael was very kind
Rated 5 out of 5
Anonymous Reviewer –
Psalm did a fantastic job assisting me. His help was invaluable, and I truly appreciate his efforts.”Keep up the great work, Psalm!
Rated 5 out of 5
Anonymous Reviewer –
Ade was great for support today. Helped me get my account live after purchase and was QUICK when I emailed.
Rated 5 out of 5
Anonymous Reviewer –
He helped me a lot even though their was a lot of trouble
Rated 5 out of 5
Anonymous Reviewer –
Akhi was an outstanding customer service representative. One of the best, ever! Akhi quickly helped me to solve a problem I was having. Thank you! I hope you give Akhi a promotion!
Rated 1 out of 5
Anonymous Reviewer –
It looks like MFF has deliberately kept the scalping rule vague in order to use this to deny payouts. I askes a simple YES or NO question, but their response was dissapointing. How hard is it to define their rules clearly? I fear they would deny payouts after spending soo much for accounts. I hope I’m wrong.Me:”Regarding microscalping, once a trade moves in my direction and If I move my SL to just above my entry point and SL is hit frequantly, would it be considered as micro scalping?” MFF Response: “Please note that any account reviews including micro scalping checks are always done by our Risk Team and approved by a Risk Manager at MyFundedFutures.This happens when a trader passes a challenge or when a payout is requested.”
Rated 5 out of 5
Anonymous Reviewer –
I was helped by Murphy and the experience was fast amazing and very informative! Trading is a very number specific game and such great assistance helps the whole process ! Thank you My funded futures !
Rated 5 out of 5
Anonymous Reviewer –
Ike was great in support
Rated 5 out of 5
Anonymous Reviewer –
I was having trouble with real time market data, so I couldn’t take any trades. I asked Emmanuel if he could help with that, and he sorted it out within 3 mins.
Rated 5 out of 5
Anonymous Reviewer –
Frank helped a lot with my queryJust passed an evaluation stage and so far so good.Transition was smooth and the site keeps a record of all performance via a dropdown which is very handy
Rated 5 out of 5
Anonymous Reviewer –
great support with Ike
Rated 5 out of 5
Anonymous Reviewer –
Nathan thankyou for your support, as soon as I furnished the required documents he acted quickly and got a resolution. This is all that a client needs, should never be affected by system malfunction.
Rated 5 out of 5
Anonymous Reviewer –
Miss Hannah. One of the best lead staff. She literally gave her best and dedication to my concern. other company staff doesnāt bother to even reply but she replied very instant and checked all the possible measures and helped me out with the problem faced in 24hrs. 10/10 rate to her. All the best
Rated 5 out of 5
Anonymous Reviewer –
Ike was really helpful with all my questions about payouts. Thank you!
Rated 5 out of 5
Anonymous Reviewer –
Excellent customer service!! I had a problem signing in to my funded accounts. Davi the service agent fixed it for me in a matter of minutes!!
Rated 5 out of 5
Anonymous Reviewer –
Thanks to DAVI for your precious help for some informations I appreciated it very much
Rated 5 out of 5
Anonymous Reviewer –
IKE was very detailed and helpful in answering all my questions! Because of his assistance and the confidence in the detail he provided, I will be purchasing a couple of accounts and commencing my trading journey with your illustrious company.
Rated 5 out of 5
Anonymous Reviewer –
ADE was awesome! She answered all questions and helped very quickly. Thanks ADE!
Rated 5 out of 5
Anonymous Reviewer –
Psalm was very fast in answering my questions – appreciate it!
Rated 5 out of 5
Anonymous Reviewer –
Psalm was able to answer all questions and was very responsive extremely nice and very informational
Rated 5 out of 5
Anonymous Reviewer –
Great experience and fast alsoAfter I skipped the bot I got assistance from Michael and all my questions were answered fast and friendly
Rated 5 out of 5
Anonymous Reviewer –
Support team was extremely helpful and fast, especially Pilot, who was able to fix my KYC issue within a matter of minutes!
Rated 5 out of 5
Anonymous Reviewer –
Murphy has a good support. Thanks
Rated 5 out of 5
Anonymous Reviewer –
I have only good experiences with this prop firm so far. When i reached to customer support, Yasser was really helpfull and nice. Payouts are really fast like instant.
Rated 5 out of 5
Anonymous Reviewer –
I had some confusion regarding account resets and cancel, talked to the support member name Yasser. He’s was very friendly, helpful and solved my issue, 5 stars to the support.
Rated 5 out of 5
Anonymous Reviewer –
murphy, thank you for your help!
Rated 5 out of 5
Anonymous Reviewer –
I really love the customer support. It’s very accommodating and quick response. As in super fast. Love it. Thank you Psalm. I really appreciate it.
Anonymous Reviewer –
Ike knew the answer to my question and fast
Anonymous Reviewer –
Psalm was quick and efficient in fixing my issue. Amazing
Anonymous Reviewer –
Kolade was great, helped me out so much
Anonymous Reviewer –
Mr Murphy, understood my issue clearly and replied fast, precise and accurate.
Anonymous Reviewer –
Quick and effective response
Anonymous Reviewer –
avise que no iba a estar de vacaciones, me atendió ADE, y todo bien
Anonymous Reviewer –
Customer service is great and Fauzi (an employee) helped me tons! They the best out there in terms of trading dashboard and also customer service
Anonymous Reviewer –
I reset an account I had cancelled. I only had one day left before expiration and did not realize that a reset would not restart the count for the month. Billings page still said it would expire the next day. This alarmed me and I contacted MFF support. I was hopeful because I’m on multiple discords and MFF has had great reviews from many. Support agent Pratap was very helpful and offered a refund so that I could get a new eval. I received the refund receipt in my email just minutes later and super happy! Thank You!
Anonymous Reviewer –
What an amazing team at My Funded Future, as evidenced by supports I received from Psalm. Timely and awesome!!
Anonymous Reviewer –
quick response to questions all the time. when i have questions I can get a professional answer. Important to me as a professional trader. shoutout to Fauzi for the assist. Firm pays you when you hit your goals. No activation fees, modern platform. Constantly updating the technology and support. Keep it up.
Anonymous Reviewer –
I had an issue purchasing and thanks to Michael and Nathan my issue was resolved pretty quick therefore I didn’t purchase via a competitor.
Anonymous Reviewer –
FAUZI was quick to answer all my questions. I accidentally made too much on one trade and went over the 50% consistency rule for eval. It sucks cause it was $196 more than necessary so now I have to trade a little more. But it is what it is. Anyways, great and speedy service.
Anonymous Reviewer –
Davi gave me great support and answered all of my questions regarding payouts so quickly even though it was through e-mail. Amazing support!
Anonymous Reviewer –
Ike was a pleasure to speak with. I had MANY questions. He gave me full details, links, images, and info i needed. Ive used other platforms before but the communication here along with the detailed explaination of information made my search for info very easy. I still have more to read in their website but they were able to answer the things that stood out.
Anonymous Reviewer –
Excellent service, very quick to respond. I thank Psalm for the support and clarifying all my doubts. This is my first time with this company and I was surprised by the speed with which they responded to my questions. Thank you.
Anonymous Reviewer –
I couldn’t understand the differences between the starter and starter plus accounts, but got to speak with Ike in CS today. He mapped in out in a way that was easily understood, and even helped me save $350! before making a mistake. I’m super grateful, thanks again, Ike!
Anonymous Reviewer –
The chat representative was responsive and knowledgeable
Anonymous Reviewer –
Davi got back to me quickly to resolve an issue I came across and the communication was great overall.
Anonymous Reviewer –
Hannah at MFFU was A+++Not only trading is stressful, but being a part of the support team is equally if not more stressful. There is a balance between running the business and taking care of your customers. Hannah was able to understand the issues I was facing and was able to respond with an equitable solution for all parties. If I could choose a member of the support team, I’d choose Hannah!
Anonymous Reviewer –
Contacted customer service, spoke to Ike who was fantastic and very quick with the information requested. Amazing service
Anonymous Reviewer –
Ike from the support team was super responsive and very efficient! Just had a simple question and didn’t want to have to wait any longer than 2 minutes to have it answered, so Ike delivered. Very efficient support team for a very efficient firm.
Anonymous Reviewer –
Ike was ablsolutely helpful and kind!!!My experience it was perfect!!!
Anonymous Reviewer –
i had conversation with Davi and he gave exact and exhaustive answers to my questions. he covered every important point
Anonymous Reviewer –
great costumer services. michael was very kind
Anonymous Reviewer –
Psalm did a fantastic job assisting me. His help was invaluable, and I truly appreciate his efforts.”Keep up the great work, Psalm!
Anonymous Reviewer –
Ade was great for support today. Helped me get my account live after purchase and was QUICK when I emailed.
Anonymous Reviewer –
He helped me a lot even though their was a lot of trouble
Anonymous Reviewer –
Akhi was an outstanding customer service representative. One of the best, ever! Akhi quickly helped me to solve a problem I was having. Thank you! I hope you give Akhi a promotion!
Anonymous Reviewer –
It looks like MFF has deliberately kept the scalping rule vague in order to use this to deny payouts. I askes a simple YES or NO question, but their response was dissapointing. How hard is it to define their rules clearly? I fear they would deny payouts after spending soo much for accounts. I hope I’m wrong.Me:”Regarding microscalping, once a trade moves in my direction and If I move my SL to just above my entry point and SL is hit frequantly, would it be considered as micro scalping?” MFF Response: “Please note that any account reviews including micro scalping checks are always done by our Risk Team and approved by a Risk Manager at MyFundedFutures.This happens when a trader passes a challenge or when a payout is requested.”
Anonymous Reviewer –
I was helped by Murphy and the experience was fast amazing and very informative! Trading is a very number specific game and such great assistance helps the whole process ! Thank you My funded futures !
Anonymous Reviewer –
Ike was great in support
Anonymous Reviewer –
I was having trouble with real time market data, so I couldn’t take any trades. I asked Emmanuel if he could help with that, and he sorted it out within 3 mins.
Anonymous Reviewer –
Frank helped a lot with my queryJust passed an evaluation stage and so far so good.Transition was smooth and the site keeps a record of all performance via a dropdown which is very handy
Anonymous Reviewer –
great support with Ike
Anonymous Reviewer –
Nathan thankyou for your support, as soon as I furnished the required documents he acted quickly and got a resolution. This is all that a client needs, should never be affected by system malfunction.
Anonymous Reviewer –
Miss Hannah. One of the best lead staff. She literally gave her best and dedication to my concern. other company staff doesnāt bother to even reply but she replied very instant and checked all the possible measures and helped me out with the problem faced in 24hrs. 10/10 rate to her. All the best
Anonymous Reviewer –
Ike was really helpful with all my questions about payouts. Thank you!
Anonymous Reviewer –
Excellent customer service!! I had a problem signing in to my funded accounts. Davi the service agent fixed it for me in a matter of minutes!!
Anonymous Reviewer –
Thanks to DAVI for your precious help for some informations I appreciated it very much
Anonymous Reviewer –
IKE was very detailed and helpful in answering all my questions! Because of his assistance and the confidence in the detail he provided, I will be purchasing a couple of accounts and commencing my trading journey with your illustrious company.
Anonymous Reviewer –
ADE was awesome! She answered all questions and helped very quickly. Thanks ADE!
Anonymous Reviewer –
Psalm was very fast in answering my questions – appreciate it!
Anonymous Reviewer –
Psalm was able to answer all questions and was very responsive extremely nice and very informational
Anonymous Reviewer –
Great experience and fast alsoAfter I skipped the bot I got assistance from Michael and all my questions were answered fast and friendly
Anonymous Reviewer –
Support team was extremely helpful and fast, especially Pilot, who was able to fix my KYC issue within a matter of minutes!
Anonymous Reviewer –
Murphy has a good support. Thanks
Anonymous Reviewer –
I have only good experiences with this prop firm so far. When i reached to customer support, Yasser was really helpfull and nice. Payouts are really fast like instant.
Anonymous Reviewer –
I had some confusion regarding account resets and cancel, talked to the support member name Yasser. He’s was very friendly, helpful and solved my issue, 5 stars to the support.
Anonymous Reviewer –
murphy, thank you for your help!
Anonymous Reviewer –
I really love the customer support. It’s very accommodating and quick response. As in super fast. Love it. Thank you Psalm. I really appreciate it.