The lower-level support tends to do the minimum required and quickly close the tickets before trying to get the customers’ response. Nevertheless, escalate enough time, and you will get the support you need. Gabrielo was amazing to deal with!
Rated 4 out of 5
Anonymous Reviewer –
Customer service was able to provide clarification on my questions. The response time drags a bit though. I’m currently on day 10 waiting for the 14 day payout. Over 20k above the buffer. I’m excited to be so close after months of failing accounts with other firms. My funded futures has fit my trading style. I will provide another review after I have been paid out.
Rated 5 out of 5
Anonymous Reviewer –
Great service! Super responsive and helpful! I had a complicated issue with my accounts, but Hannah and Kolade were very quick and helpful and we’ve sorted it out – super satisfied with the support received!
Rated 5 out of 5
Anonymous Reviewer –
Thank you very much Shadd for your service. I am very grateful!
Rated 5 out of 5
Anonymous Reviewer –
Great, customer service, very quite reliable.
Rated 5 out of 5
Anonymous Reviewer –
If Sony is your customer service representative, you are in good hands. Overall amazing.
Rated 5 out of 5
Anonymous Reviewer –
I had questions concerning payouts and Yasser was quick and clear with his response. It felt good to message a real person, and to get a real response tailored to my questions.
Rated 5 out of 5
Anonymous Reviewer –
Caramel was very helpful in helping me understand the rules! I was not aware of the scaling plan, especially since tradovate was letting me open more than allowed.
Rated 5 out of 5
Anonymous Reviewer –
Hands down the best prop firm ever. Kyle helped me navigate a few things and it was taken care of promptly. Love em!!
Rated 5 out of 5
Anonymous Reviewer –
The best propfirm. Customer service is very fast as their payout. Payouts take only some minutes before it hits rise. Thank you for your great service.
Rated 5 out of 5
Anonymous Reviewer –
I joined MFFU about a month ago, recently I had an issue with Quantower which caused me to blow my account. I reached out to support and Hamza (lead support) was kind enough to offer a quick solution. Customer service was quick and easy. I didn’t have to wait days for support to fix my issue. MFFU is one of my new top firms to trade with and for that, I will be sticking around long term.
Rated 5 out of 5
Anonymous Reviewer –
I need help with account problem. Support almost imediately respond. Man called Murphy need only moment to resolve that. Thank you.
Rated 5 out of 5
Anonymous Reviewer –
Akhi aclaro mis dudas, atento y muy rapido. En este negocio (sobre todo futuros) lo importante es la rapidez. GraciasEl servicio es 100% en ingles.
Rated 5 out of 5
Anonymous Reviewer –
Quick response and efficient. Hannah and Shadd are the best!
Rated 5 out of 5
Anonymous Reviewer –
Great customer service.
Rated 5 out of 5
Anonymous Reviewer –
Znakomita obsługa , pełne wsparcie polecam !
Rated 5 out of 5
Anonymous Reviewer –
The milestone accounts are amazing! Highly recommend!
Rated 5 out of 5
Anonymous Reviewer –
Fast support from Ade. I was facing a problem with my account which Ade solved it very quickly! Thank you
Rated 5 out of 5
Anonymous Reviewer –
Very quick responce….
Rated 5 out of 5
Anonymous Reviewer –
clear path and good pricing , very good interactive and quick customer service , i would thank Ade very professional and helpfull !
Rated 5 out of 5
Anonymous Reviewer –
Yasser was very helpful and managed to help me with my issue with less than 3-5 minutes. AMAZING WORK TEAM!
Rated 5 out of 5
Anonymous Reviewer –
Fast payout with 5 minutes , thats all u need to know. The chat support is very responsive and friendly, one of the is Yasser with a great help.
Rated 5 out of 5
Anonymous Reviewer –
I had an issue that needed to be addressed, and the service and response were quick. They solved my problem in less than half an hour, even at a late hour. Thank you very much.
Rated 5 out of 5
Anonymous Reviewer –
muito top o atendimento
Rated 4 out of 5
Anonymous Reviewer –
Fast resolve and response from the live support team. Good job
Rated 5 out of 5
Anonymous Reviewer –
I had a rather complicated matter at hand, and Emmanuel was able to solve my problem so quick and efficient! I know for sure i would not have gotten the same service with another prop firm.Big shoutout to Emmanuel and myfundedfutures for the outstanding customer service.BEST futures prop firm hands down!
Rated 5 out of 5
Anonymous Reviewer –
Everyone in customer service is AMAZING: professional, knowledgeable and caring, especially Skynyr! Great company. Thank you!
Rated 5 out of 5
Anonymous Reviewer –
Skynyrd is so professional and friendly. Answer my question really clear and quick
Rated 5 out of 5
Anonymous Reviewer –
Ran into a little issue after I passed my challenge but with a quick response from Skynyrd from MFF it was able to get resolved in a matter of less than an hour.
Rated 5 out of 5
Anonymous Reviewer –
A very good experience. thanks to the attention of MyfundedFutures support Emmanuel and supervisor Hamza. Since he solved all the concerns I had and was very patient with me. and they were very understanding with me
Rated 5 out of 5
Anonymous Reviewer –
The support was amazing lightening fast reply and very respect plus quickly resolve issues
Rated 5 out of 5
Anonymous Reviewer –
So I got an issue with resetting my account, but I ve reached customer help and Michael and Hannah were prompt and helped me. I m very pleased with MFF services so give it a try
Rated 5 out of 5
Anonymous Reviewer –
Fast Payouts Fast Support Superior productsWhat more could you wantI want to thank ADE specifically for being incredibly helpful in my support ticketsThank you MFFU!!
Rated 5 out of 5
Anonymous Reviewer –
So far the customer service is very good, timely responses and Emmanuel was patient and answered my questions including my follow up questions with patience and was thorough.
Rated 5 out of 5
Anonymous Reviewer –
i had some troubles with my account and they were there to help me! if youre a trader and wants to level up your trading, i recommend myfundedfutures! Hamza, thank you for all your help!
Rated 5 out of 5
Anonymous Reviewer –
Akhi was extremely helpful and quick to respond. Answered all my questions. MFF has set the bar for prop firms!
Rated 5 out of 5
Anonymous Reviewer –
Got my question ansered quickly. Thanks to Ade for his quick response
Rated 5 out of 5
Anonymous Reviewer –
Great customer service. They reply in minutes and Ade was very helpful.
Rated 5 out of 5
Anonymous Reviewer –
The response was very quick , and yasser from the support team was very friendly and helpful .
Rated 5 out of 5
Anonymous Reviewer –
I appreciate how smooth and professional MFFU is. Easy rules to understand and no hassles. Even when you do have a problem, service is quick (under 5 minutes). Thanks Yasser!
Rated 5 out of 5
Anonymous Reviewer –
There are times when you are caught up in madness and cannot control yourself while trading. However, you can force yourself to stop because the daily loss limit is set.Thanks to this, I was able to come back from hell and restore my account.Recommend daily loss limit
Rated 5 out of 5
Anonymous Reviewer –
Stephanie is a star she has been very good and prompt to reply all my concerns
Rated 5 out of 5
Anonymous Reviewer –
Stephanie was fast and helpful. Thank you!
Rated 5 out of 5
Anonymous Reviewer –
the attendant resolved my problem quickly
Rated 5 out of 5
Anonymous Reviewer –
Extremely professional support from Emmanuel. Answered to every question asked.
Rated 5 out of 5
Anonymous Reviewer –
Support is helpful. Supper fast payouts!
Rated 5 out of 5
Anonymous Reviewer –
A very rapid response and clear communication. Much appreciated. Always happy to do business with My Funded Futures.
Rated 5 out of 5
Anonymous Reviewer –
Emmanuel was absolutely amazing and full of knowledge! All of my answers were taken care of. There wasn’t a single question that he didn’t know the answer to.
Rated 5 out of 5
Anonymous Reviewer –
Love the support team, helped me out really fast. Special thnx to emmanuel for understanding my problem and quickly fixing it
Rated 5 out of 5
Anonymous Reviewer –
I asked a question on their support bot and i got an answwer within minutes and it was a great response too. His name was Sony.
Anonymous Reviewer –
The lower-level support tends to do the minimum required and quickly close the tickets before trying to get the customers’ response. Nevertheless, escalate enough time, and you will get the support you need. Gabrielo was amazing to deal with!
Anonymous Reviewer –
Customer service was able to provide clarification on my questions. The response time drags a bit though. I’m currently on day 10 waiting for the 14 day payout. Over 20k above the buffer. I’m excited to be so close after months of failing accounts with other firms. My funded futures has fit my trading style. I will provide another review after I have been paid out.
Anonymous Reviewer –
Great service! Super responsive and helpful! I had a complicated issue with my accounts, but Hannah and Kolade were very quick and helpful and we’ve sorted it out – super satisfied with the support received!
Anonymous Reviewer –
Thank you very much Shadd for your service. I am very grateful!
Anonymous Reviewer –
Great, customer service, very quite reliable.
Anonymous Reviewer –
If Sony is your customer service representative, you are in good hands. Overall amazing.
Anonymous Reviewer –
I had questions concerning payouts and Yasser was quick and clear with his response. It felt good to message a real person, and to get a real response tailored to my questions.
Anonymous Reviewer –
Caramel was very helpful in helping me understand the rules! I was not aware of the scaling plan, especially since tradovate was letting me open more than allowed.
Anonymous Reviewer –
Hands down the best prop firm ever. Kyle helped me navigate a few things and it was taken care of promptly. Love em!!
Anonymous Reviewer –
The best propfirm. Customer service is very fast as their payout. Payouts take only some minutes before it hits rise. Thank you for your great service.
Anonymous Reviewer –
I joined MFFU about a month ago, recently I had an issue with Quantower which caused me to blow my account. I reached out to support and Hamza (lead support) was kind enough to offer a quick solution. Customer service was quick and easy. I didn’t have to wait days for support to fix my issue. MFFU is one of my new top firms to trade with and for that, I will be sticking around long term.
Anonymous Reviewer –
I need help with account problem. Support almost imediately respond. Man called Murphy need only moment to resolve that. Thank you.
Anonymous Reviewer –
Akhi aclaro mis dudas, atento y muy rapido. En este negocio (sobre todo futuros) lo importante es la rapidez. GraciasEl servicio es 100% en ingles.
Anonymous Reviewer –
Quick response and efficient. Hannah and Shadd are the best!
Anonymous Reviewer –
Great customer service.
Anonymous Reviewer –
Znakomita obsługa , pełne wsparcie polecam !
Anonymous Reviewer –
The milestone accounts are amazing! Highly recommend!
Anonymous Reviewer –
Fast support from Ade. I was facing a problem with my account which Ade solved it very quickly! Thank you
Anonymous Reviewer –
Very quick responce….
Anonymous Reviewer –
clear path and good pricing , very good interactive and quick customer service , i would thank Ade very professional and helpfull !
Anonymous Reviewer –
Yasser was very helpful and managed to help me with my issue with less than 3-5 minutes. AMAZING WORK TEAM!
Anonymous Reviewer –
Fast payout with 5 minutes , thats all u need to know. The chat support is very responsive and friendly, one of the is Yasser with a great help.
Anonymous Reviewer –
I had an issue that needed to be addressed, and the service and response were quick. They solved my problem in less than half an hour, even at a late hour. Thank you very much.
Anonymous Reviewer –
muito top o atendimento
Anonymous Reviewer –
Fast resolve and response from the live support team. Good job
Anonymous Reviewer –
I had a rather complicated matter at hand, and Emmanuel was able to solve my problem so quick and efficient! I know for sure i would not have gotten the same service with another prop firm.Big shoutout to Emmanuel and myfundedfutures for the outstanding customer service.BEST futures prop firm hands down!
Anonymous Reviewer –
Everyone in customer service is AMAZING: professional, knowledgeable and caring, especially Skynyr! Great company. Thank you!
Anonymous Reviewer –
Skynyrd is so professional and friendly. Answer my question really clear and quick
Anonymous Reviewer –
Ran into a little issue after I passed my challenge but with a quick response from Skynyrd from MFF it was able to get resolved in a matter of less than an hour.
Anonymous Reviewer –
A very good experience. thanks to the attention of MyfundedFutures support Emmanuel and supervisor Hamza. Since he solved all the concerns I had and was very patient with me. and they were very understanding with me
Anonymous Reviewer –
The support was amazing lightening fast reply and very respect plus quickly resolve issues
Anonymous Reviewer –
So I got an issue with resetting my account, but I ve reached customer help and Michael and Hannah were prompt and helped me. I m very pleased with MFF services so give it a try
Anonymous Reviewer –
Fast Payouts Fast Support Superior productsWhat more could you wantI want to thank ADE specifically for being incredibly helpful in my support ticketsThank you MFFU!!
Anonymous Reviewer –
So far the customer service is very good, timely responses and Emmanuel was patient and answered my questions including my follow up questions with patience and was thorough.
Anonymous Reviewer –
i had some troubles with my account and they were there to help me! if youre a trader and wants to level up your trading, i recommend myfundedfutures! Hamza, thank you for all your help!
Anonymous Reviewer –
Akhi was extremely helpful and quick to respond. Answered all my questions. MFF has set the bar for prop firms!
Anonymous Reviewer –
Got my question ansered quickly. Thanks to Ade for his quick response
Anonymous Reviewer –
Great customer service. They reply in minutes and Ade was very helpful.
Anonymous Reviewer –
The response was very quick , and yasser from the support team was very friendly and helpful .
Anonymous Reviewer –
I appreciate how smooth and professional MFFU is. Easy rules to understand and no hassles. Even when you do have a problem, service is quick (under 5 minutes). Thanks Yasser!
Anonymous Reviewer –
There are times when you are caught up in madness and cannot control yourself while trading. However, you can force yourself to stop because the daily loss limit is set.Thanks to this, I was able to come back from hell and restore my account.Recommend daily loss limit
Anonymous Reviewer –
Stephanie is a star she has been very good and prompt to reply all my concerns
Anonymous Reviewer –
Stephanie was fast and helpful. Thank you!
Anonymous Reviewer –
the attendant resolved my problem quickly
Anonymous Reviewer –
Extremely professional support from Emmanuel. Answered to every question asked.
Anonymous Reviewer –
Support is helpful. Supper fast payouts!
Anonymous Reviewer –
A very rapid response and clear communication. Much appreciated. Always happy to do business with My Funded Futures.
Anonymous Reviewer –
Emmanuel was absolutely amazing and full of knowledge! All of my answers were taken care of. There wasn’t a single question that he didn’t know the answer to.
Anonymous Reviewer –
Love the support team, helped me out really fast. Special thnx to emmanuel for understanding my problem and quickly fixing it
Anonymous Reviewer –
I asked a question on their support bot and i got an answwer within minutes and it was a great response too. His name was Sony.