After considerable research, I chose MFFU.My last three months with them have been all-round positive and have confirmed what I had come to expect by the testimony of others.First of all, they have many choices of platform as well as versions of Volumetrica AND TradingView, I went with ATAS, which is a great program.The MFFU Discord is good, they’ve have mods on there every time I’ve visited.Support has been excellent. They respond quickly, I was treated with respect (I’m new to prop firms and how they operate) and vitally, I was taken at my word when that was required. Shout out to Nathan in support for handling my queries in a timely and professional manner and for doing it with a good vibe. If you’re new to prop firms, you’ll likely be grateful for good support.All in all, a really good firm with the best evaluation parameters I could find, wide platform choice, good community, great support. Go for it and best of luck!
Rated 5 out of 5
Anonymous Reviewer –
skynyrd helped me out with my refund quick and easy
Rated 5 out of 5
Anonymous Reviewer –
Very friendly customer service. I know its only through an email but most of the time when having an issue it takes a while for people to answer, or you are asked for your account info or things like that and Miracle made it super simple. Said one email and soon got an email back saying problem was solved.
Rated 5 out of 5
Anonymous Reviewer –
Thanks a lot for resolving my issue Nathan… I was panicked…the support team were great.. great wishes from Ranjit
Rated 5 out of 5
Anonymous Reviewer –
Myfundedfutures is a modern platform came out later than others but It’s one of the best platform with great assistants. Especially Hannah is one of them. She has a kindly fast respond and helpful.
Rated 4 out of 5
Anonymous Reviewer –
A gentle nod to the MyFundedFutures team for righting a wrong. Michael and Nathan were both helpful. They responded within an hour via the support email and company website. Thank you kindly.
Rated 5 out of 5
Anonymous Reviewer –
When i say i have never been happier to switch to a new firm! I’ve had very distasteful experiences with Topstep, Apex, and few others. My first account with MFFU and the experience has been many times better than all of the aforementioned companies.The Customer Service is Tier 1. No there isn’t a phone, but who needs equally crappy CS on the phone? SO thanks Matt L!The product issue of data lagging and outages were not MFFU’s fault. However they addressed the issue as if it were their problem. We are super grateful to have found this company on twitter! Thank You Hannah!
Rated 5 out of 5
Anonymous Reviewer –
Shout out to Hannah and Emmanuel for being reasonable and fair, accommodating my request. terrific service compared toother admins. Big thanks once again.
Rated 5 out of 5
Anonymous Reviewer –
I had an issue with trading after market was supposed to be closed today on myfundedfutures.com. Their system had an error that allowed some trading and then closed trading but my order was left open and could not be cancelled. Nathan was the representative that reached out to me, and I could not be happier with his professionalism and his responsiveness.
Rated 5 out of 5
Anonymous Reviewer –
Nathan from MFFU helped me close my position after the market closed. And took off the drawdown I was in
Rated 5 out of 5
Anonymous Reviewer –
Nathan is the company’s best help assistant.
Rated 5 out of 5
Anonymous Reviewer –
A simply worded explanation that addressed my issue.
Rated 5 out of 5
Anonymous Reviewer –
Great Costumer service. Akhi was very helpful answering my concern.
Rated 5 out of 5
Anonymous Reviewer –
Miracle was great she answered my questions to the point without unecessary explanations
Rated 5 out of 5
Anonymous Reviewer –
Great support
Rated 5 out of 5
Anonymous Reviewer –
Honestly the best support team I have ever worked with, there response time is insanely fast and effective, I want to thank Sony Emmanuel and Stephanie for the help, they are always on time and clear with there responses,I am test to have a payout but hopefully it all goes well.
Rated 5 out of 5
Anonymous Reviewer –
Murphy was a great help. Provided visual screenshot to help me when I was confused and was very patient. Thank you.
Rated 5 out of 5
Anonymous Reviewer –
I forgot to cancel my automatic payment and I was able to receive a refund for it without any issues or having to fight for it. The person that helped me was Stephanie and she had quick replies.
Rated 5 out of 5
Anonymous Reviewer –
Skynyrd was extremely insightful and helpful. With all my queries
Rated 5 out of 5
Anonymous Reviewer –
support fast and helpful 👍
Rated 5 out of 5
Anonymous Reviewer –
Exceptional support team! Hannah, the LEAD at MyFundedFutures, provided exceptionally quick and professional assistance. Her dedication and rapid response made the experience seamless.Highly recommend MyFundedFuturesThank you so much, Hannah!
Rated 5 out of 5
Anonymous Reviewer –
Got to thank Emmanuel and Davi for quick help with my refund, it took no longer than 1 hour, awesome support, one of the best in the game
Rated 5 out of 5
Anonymous Reviewer –
Great platform to trade on and the customer support was extremely helpful and quick to solve any questions I had!
Rated 5 out of 5
Anonymous Reviewer –
Oportuna respuesta de soporte en línea
Rated 5 out of 5
Anonymous Reviewer –
Emmanuel and Hannah were really understanding and helped out a lot. Very quick service and friendly. Love this platform thanks!
Rated 5 out of 5
Anonymous Reviewer –
Emmanuel was great. Fast, friendly and really took effort resolving my issue
Rated 5 out of 5
Anonymous Reviewer –
I trade every day, and it’s only been a month so far, but everything seems to be going well. It’s very straightforward and clear up to this point. Havent had issues. The parameters for this platform appear to be fair.My experience with customer service was great. Had a few questions about some of the rules, which Stephanie answered promptly and conclusively
Rated 5 out of 5
Anonymous Reviewer –
I was struggling with my consistency, I emailed support and had Stephanie help me out, Stephanie explained everything to me and truly broke down an explanation in a very simple way for me to understand and was extremely friendly and helpful. If you need help in any way I would highly recommend reaching out to Stephanie for help. Thank you so much again for your help.
Rated 5 out of 5
Anonymous Reviewer –
Reached out to support and Yasser was very helpful and also informed me that my discounted monthly subscription is the same until I pass the eval so another little gem from MFF.
Rated 5 out of 5
Anonymous Reviewer –
Stephanie was amazing fixed my problem in less than 1 minute total of contacting support. great service!
Rated 5 out of 5
Anonymous Reviewer –
Murphy was quick to respond and clarified expectations on timing for funded accounts. The experience was nice and I felt like I was listened to.
Rated 4 out of 5
Anonymous Reviewer –
Quick and to the point answering my account queries.
Rated 5 out of 5
Anonymous Reviewer –
Had some issues with tradovate not wanting to close my trades. Messaged MFF they answered in a matter of minutes and told me to just leave the account, rest assured and they will take care of it. I was down 700 on my accounts at the time, they ended up resetting the all my PA accounts for free and i was ready to trade the day after. Excellent service by Nathan.
Rated 5 out of 5
Anonymous Reviewer –
The best payout policy, I request payout on 8:00 a.m. and get the payout from bank account on 10 p.m. (Asia zone).Moreover, MFFU build a great support team, replied my query with in 15min, many thanks for Emmanuel’s useful and quick reply.
Rated 5 out of 5
Anonymous Reviewer –
Psalm removed a passed evaluation for me. It was nagging to see it still appearing in TradingView when I logged in.
Rated 5 out of 5
Anonymous Reviewer –
I had an issue with my account. Spoke with Frank. He was very professional and courteous while helping to resolve my issue. Thanks man!
Rated 5 out of 5
Anonymous Reviewer –
I had a problem with the KYC check as it kept rejecting my proof of address and I sent them a ticket on Saturday and they replied the same day and moved my case to level 2. On Sunday at 22:00 Brazilian time they got back to me and asked me to resend it, which I did and my problem was solved. I would like to thank the Myfundedfutures team for their excellent service, even on weekends.
Rated 5 out of 5
Anonymous Reviewer –
Kyle was very good at responding fast and helping me.
Rated 1 out of 5
Anonymous Reviewer –
Do NOT use this prop firm, go to topstep. MyFundedFutures claims to give you funding once you hit your profit target, however, you only become a sim funded account at that point. You must be INVITED to become a full funded account, and those requirements are not released to you. Also, once you set an account to not auto-renew, you CANNOT change it to renew. it will close the account no matter what. Every reset you buy on the account after that is meaningless, because it will close the account at the renewal date no matter what.They can effectively never let you become funded and you will continue to pay them monthly. STAY FAR AWAY FROM THIS COMPANY.
Rated 5 out of 5
Anonymous Reviewer –
That was amazing,you take only a litle time to assist, sincerly you’re the best !
Rated 5 out of 5
Anonymous Reviewer –
Frank gave me a very timely response to my concerns and provided me with easy to understand support
Rated 5 out of 5
Anonymous Reviewer –
good service
Rated 4 out of 5
Anonymous Reviewer –
Mistake was not my fault so I should not be punished for it, sent in video proof. Luckily they offered to reset account so I only lost out on the $225 profit I had previously. Hannah offered to reset as a one time gesture.
Rated 5 out of 5
Anonymous Reviewer –
I was experiencing troubles with Tradovate freezing and not letting me remove my positions, exiting at market or do anything. Unfortunately, this caused me to breach my account. The representative, Jerico, helped me reset my account as a courtesy. This is what you call an amazing company with extraordinary customer relation skills. I will continue to express my gratitude for an amazing company as MFFU. Thank you team for helping me in this situation. I cannot express my gratitude enough to you guys.
Rated 1 out of 5
Anonymous Reviewer –
I really liked MFF, but i have to rate it to 1 star, today because of Dxfeed i have lost 3 funded accounts, i open the ticketand show them proof as well when my screen went black. in fact MFF help desk help to bring back screen. but Accounts lost and every time i open ticket help desk ask same question and than dont response and close the ticket. today i have opened 4 tickets and everytime they ask account numbers and proof , when i provide they close the ticket and dont answer anything. I have recorded last 3 conversation in which they close the ticket without responding.
Rated 5 out of 5
Anonymous Reviewer –
Had a question Michael had the answer and responded very quickly to resolve my issue.
Rated 5 out of 5
Anonymous Reviewer –
My funded futures really cares for the customer, the empathy of Emmanuel and his supervisor Hannah was astonishing. They took my case and bring me the best solution ever. This says a lot about this company and I am a loyal customer, besides the best trade conditions, noo slippage, ninja trader and date in real time. The # 1 company!!!
Rated 5 out of 5
Anonymous Reviewer –
I had bought an account maybe 2-1/2 hours prior to this review. And it would not let me login to tradovate no matter what I did. So I sent a frustrated email to the service email. And got a response from Sony. It did take a few try’s on his end. But he was able to get it resolved! This is my first time buying an account from you guys, so it wasn’t necessarily a good first impression. But your service dept. is great! Sony is very good with what he is doing as he was able to resolve my issue. Thanks!
Rated 5 out of 5
Anonymous Reviewer –
Mr. Gabrielo very kind and helpful. I highly recommended to everyone
Rated 5 out of 5
Anonymous Reviewer –
Pilot from MFFU was incredible! After some confusion, they resolved my issue and provided the help I needed. His professionalism and patience made all the difference. I received help even over weekend, my issue got resolved less than 3 hours into their operating hours. Big thanks to MFFU team especially Pilot for their outstanding support.
Anonymous Reviewer –
After considerable research, I chose MFFU.My last three months with them have been all-round positive and have confirmed what I had come to expect by the testimony of others.First of all, they have many choices of platform as well as versions of Volumetrica AND TradingView, I went with ATAS, which is a great program.The MFFU Discord is good, they’ve have mods on there every time I’ve visited.Support has been excellent. They respond quickly, I was treated with respect (I’m new to prop firms and how they operate) and vitally, I was taken at my word when that was required. Shout out to Nathan in support for handling my queries in a timely and professional manner and for doing it with a good vibe. If you’re new to prop firms, you’ll likely be grateful for good support.All in all, a really good firm with the best evaluation parameters I could find, wide platform choice, good community, great support. Go for it and best of luck!
Anonymous Reviewer –
skynyrd helped me out with my refund quick and easy
Anonymous Reviewer –
Very friendly customer service. I know its only through an email but most of the time when having an issue it takes a while for people to answer, or you are asked for your account info or things like that and Miracle made it super simple. Said one email and soon got an email back saying problem was solved.
Anonymous Reviewer –
Thanks a lot for resolving my issue Nathan… I was panicked…the support team were great.. great wishes from Ranjit
Anonymous Reviewer –
Myfundedfutures is a modern platform came out later than others but It’s one of the best platform with great assistants. Especially Hannah is one of them. She has a kindly fast respond and helpful.
Anonymous Reviewer –
A gentle nod to the MyFundedFutures team for righting a wrong. Michael and Nathan were both helpful. They responded within an hour via the support email and company website. Thank you kindly.
Anonymous Reviewer –
When i say i have never been happier to switch to a new firm! I’ve had very distasteful experiences with Topstep, Apex, and few others. My first account with MFFU and the experience has been many times better than all of the aforementioned companies.The Customer Service is Tier 1. No there isn’t a phone, but who needs equally crappy CS on the phone? SO thanks Matt L!The product issue of data lagging and outages were not MFFU’s fault. However they addressed the issue as if it were their problem. We are super grateful to have found this company on twitter! Thank You Hannah!
Anonymous Reviewer –
Shout out to Hannah and Emmanuel for being reasonable and fair, accommodating my request. terrific service compared toother admins. Big thanks once again.
Anonymous Reviewer –
I had an issue with trading after market was supposed to be closed today on myfundedfutures.com. Their system had an error that allowed some trading and then closed trading but my order was left open and could not be cancelled. Nathan was the representative that reached out to me, and I could not be happier with his professionalism and his responsiveness.
Anonymous Reviewer –
Nathan from MFFU helped me close my position after the market closed. And took off the drawdown I was in
Anonymous Reviewer –
Nathan is the company’s best help assistant.
Anonymous Reviewer –
A simply worded explanation that addressed my issue.
Anonymous Reviewer –
Great Costumer service. Akhi was very helpful answering my concern.
Anonymous Reviewer –
Miracle was great she answered my questions to the point without unecessary explanations
Anonymous Reviewer –
Great support
Anonymous Reviewer –
Honestly the best support team I have ever worked with, there response time is insanely fast and effective, I want to thank Sony Emmanuel and Stephanie for the help, they are always on time and clear with there responses,I am test to have a payout but hopefully it all goes well.
Anonymous Reviewer –
Murphy was a great help. Provided visual screenshot to help me when I was confused and was very patient. Thank you.
Anonymous Reviewer –
I forgot to cancel my automatic payment and I was able to receive a refund for it without any issues or having to fight for it. The person that helped me was Stephanie and she had quick replies.
Anonymous Reviewer –
Skynyrd was extremely insightful and helpful. With all my queries
Anonymous Reviewer –
support fast and helpful 👍
Anonymous Reviewer –
Exceptional support team! Hannah, the LEAD at MyFundedFutures, provided exceptionally quick and professional assistance. Her dedication and rapid response made the experience seamless.Highly recommend MyFundedFuturesThank you so much, Hannah!
Anonymous Reviewer –
Got to thank Emmanuel and Davi for quick help with my refund, it took no longer than 1 hour, awesome support, one of the best in the game
Anonymous Reviewer –
Great platform to trade on and the customer support was extremely helpful and quick to solve any questions I had!
Anonymous Reviewer –
Oportuna respuesta de soporte en línea
Anonymous Reviewer –
Emmanuel and Hannah were really understanding and helped out a lot. Very quick service and friendly. Love this platform thanks!
Anonymous Reviewer –
Emmanuel was great. Fast, friendly and really took effort resolving my issue
Anonymous Reviewer –
I trade every day, and it’s only been a month so far, but everything seems to be going well. It’s very straightforward and clear up to this point. Havent had issues. The parameters for this platform appear to be fair.My experience with customer service was great. Had a few questions about some of the rules, which Stephanie answered promptly and conclusively
Anonymous Reviewer –
I was struggling with my consistency, I emailed support and had Stephanie help me out, Stephanie explained everything to me and truly broke down an explanation in a very simple way for me to understand and was extremely friendly and helpful. If you need help in any way I would highly recommend reaching out to Stephanie for help. Thank you so much again for your help.
Anonymous Reviewer –
Reached out to support and Yasser was very helpful and also informed me that my discounted monthly subscription is the same until I pass the eval so another little gem from MFF.
Anonymous Reviewer –
Stephanie was amazing fixed my problem in less than 1 minute total of contacting support. great service!
Anonymous Reviewer –
Murphy was quick to respond and clarified expectations on timing for funded accounts. The experience was nice and I felt like I was listened to.
Anonymous Reviewer –
Quick and to the point answering my account queries.
Anonymous Reviewer –
Had some issues with tradovate not wanting to close my trades. Messaged MFF they answered in a matter of minutes and told me to just leave the account, rest assured and they will take care of it. I was down 700 on my accounts at the time, they ended up resetting the all my PA accounts for free and i was ready to trade the day after. Excellent service by Nathan.
Anonymous Reviewer –
The best payout policy, I request payout on 8:00 a.m. and get the payout from bank account on 10 p.m. (Asia zone).Moreover, MFFU build a great support team, replied my query with in 15min, many thanks for Emmanuel’s useful and quick reply.
Anonymous Reviewer –
Psalm removed a passed evaluation for me. It was nagging to see it still appearing in TradingView when I logged in.
Anonymous Reviewer –
I had an issue with my account. Spoke with Frank. He was very professional and courteous while helping to resolve my issue. Thanks man!
Anonymous Reviewer –
I had a problem with the KYC check as it kept rejecting my proof of address and I sent them a ticket on Saturday and they replied the same day and moved my case to level 2. On Sunday at 22:00 Brazilian time they got back to me and asked me to resend it, which I did and my problem was solved. I would like to thank the Myfundedfutures team for their excellent service, even on weekends.
Anonymous Reviewer –
Kyle was very good at responding fast and helping me.
Anonymous Reviewer –
Do NOT use this prop firm, go to topstep. MyFundedFutures claims to give you funding once you hit your profit target, however, you only become a sim funded account at that point. You must be INVITED to become a full funded account, and those requirements are not released to you. Also, once you set an account to not auto-renew, you CANNOT change it to renew. it will close the account no matter what. Every reset you buy on the account after that is meaningless, because it will close the account at the renewal date no matter what.They can effectively never let you become funded and you will continue to pay them monthly. STAY FAR AWAY FROM THIS COMPANY.
Anonymous Reviewer –
That was amazing,you take only a litle time to assist, sincerly you’re the best !
Anonymous Reviewer –
Frank gave me a very timely response to my concerns and provided me with easy to understand support
Anonymous Reviewer –
good service
Anonymous Reviewer –
Mistake was not my fault so I should not be punished for it, sent in video proof. Luckily they offered to reset account so I only lost out on the $225 profit I had previously. Hannah offered to reset as a one time gesture.
Anonymous Reviewer –
I was experiencing troubles with Tradovate freezing and not letting me remove my positions, exiting at market or do anything. Unfortunately, this caused me to breach my account. The representative, Jerico, helped me reset my account as a courtesy. This is what you call an amazing company with extraordinary customer relation skills. I will continue to express my gratitude for an amazing company as MFFU. Thank you team for helping me in this situation. I cannot express my gratitude enough to you guys.
Anonymous Reviewer –
I really liked MFF, but i have to rate it to 1 star, today because of Dxfeed i have lost 3 funded accounts, i open the ticketand show them proof as well when my screen went black. in fact MFF help desk help to bring back screen. but Accounts lost and every time i open ticket help desk ask same question and than dont response and close the ticket. today i have opened 4 tickets and everytime they ask account numbers and proof , when i provide they close the ticket and dont answer anything. I have recorded last 3 conversation in which they close the ticket without responding.
Anonymous Reviewer –
Had a question Michael had the answer and responded very quickly to resolve my issue.
Anonymous Reviewer –
My funded futures really cares for the customer, the empathy of Emmanuel and his supervisor Hannah was astonishing. They took my case and bring me the best solution ever. This says a lot about this company and I am a loyal customer, besides the best trade conditions, noo slippage, ninja trader and date in real time. The # 1 company!!!
Anonymous Reviewer –
I had bought an account maybe 2-1/2 hours prior to this review. And it would not let me login to tradovate no matter what I did. So I sent a frustrated email to the service email. And got a response from Sony. It did take a few try’s on his end. But he was able to get it resolved! This is my first time buying an account from you guys, so it wasn’t necessarily a good first impression. But your service dept. is great! Sony is very good with what he is doing as he was able to resolve my issue. Thanks!
Anonymous Reviewer –
Mr. Gabrielo very kind and helpful. I highly recommended to everyone
Anonymous Reviewer –
Pilot from MFFU was incredible! After some confusion, they resolved my issue and provided the help I needed. His professionalism and patience made all the difference. I received help even over weekend, my issue got resolved less than 3 hours into their operating hours. Big thanks to MFFU team especially Pilot for their outstanding support.